Meliá CUBA Hotels International guarantees the best net rates for all online room reservations. If you should find a better offer, we will give you the same rate plus an additional 10% discount.
What is it?
Meliacuba.com, as well as other Meliá CUBA Hotels International domains or sub- domains in different languages, guarantees you the best net rate for online room reservations. If you should find a more economic net rate on the internet with the same reservation conditions (as specified in the Terms and Conditions), we will give you the same net rate plus a 10% discount.
In order to benefit from the Best Online Price Guaranteed, consult our Terms and Conditions and fill-in the form.
¿How to request a better rate?
- Book a room in a Meliá CUBA Hotels International hotel through www.meliacuba.com or through any of its regional versions (es.meliacuba.com, etc.).
- Find in 24 hours (as of the date o f the reservation) a lower net rate online (without VAT or other taxes) which complies with our Terms and Conditions, provided the search is carried out at least 48 hours before the check- in date foreseen.
- Complete and send in the form requesting Better Online Price Guaranteed.
- Within a term of not more than 2 working days you will receive an answer from Meliá CUBA Hotels International.
- After verifying that it is possible to book the same hotel at a lower rate in the other website, Meliá CUBA Hotels International will e-mail you the confirmation of your new reservation with the new, lower net rate and a 10% discount on said lower net rate. The initial reservation made at a higher rate will be annulled.
- In the event that Meliá CUBA Hotels International does not accept your request because does not comply with some of the Terms and Conditions required, we will send you an explanatory e-mail.