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Royal Service

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Butler service
In Room Spa Experience
Meliá Buenavista - Lobby Royal Service

Royal Service throughout the hotel and accommodations, including other attentions and exclusive services rendered according to the type of room, so that guests can enjoy an ultimate experience surrounded by the natural luxury of Cayo Santa Maria.


  • Late Check-out guaranteed until 16:00 hrs (Junior Suites Prime Ocean View, Suites and Villa Zaida del Rio)
  • Dinner Around free in Meliá Cuba hotels on the key (with transfer service included)
  • Day Around free at Meliá Cuba hotels on the key (with transfer service included)
  • Personalised Premium Bar (Suites and Villa Zaida del Río)
  • Exclusive free shuttle service at Meliá Cuba del cayo hotels
  • Free late check-out guaranteed up until 16:00 hrs (Suites and Villa Zaida del Rio)
  • Bathtub preparation with candles and salts
  • Wi-Fi connection in noble areas (free of charge)
  • Wi-Fi connection in rooms (free of charge)
  • Private transfers, in/out Hotel-Airports of Santa Clara and Las Brujas (Minimum stay: 4 nights in Suites or Villa Zaida del Rio)


  • 1 YHI Spa hydrothermal circuit per person, per stay
  • 24-hour room service (no charge)
  • 30% discount on YHI Spa massage
  • À la carte dinner service in your room (no charge)
  • Assistance and coordinations. Reservations, transfers, etc
  • Bath salts
  • Bathrobe and slippers (in room)
  • Beach bag for towels (complimentary)
  • Breakfast, Lunch and Dinner ( à la carte)
  • Butler service
  • Daily turndown service in the evenings.
  • Early check- in subject to availability
  • Exceptional luxury postcard (in room)
  • Exclusive Lounge Reception
  • Express laundry service
  • First pressing service free (2 pieces per person)
  • Free Internet Access
  • Late check-out free until 4:00 pm, subject to availability
  • Luggage packing
  • Luggage unpacking
  • Personalized and private Check-in / Check-out
  • Personalized coordination and assistance throughout your stay.
  • Personalized welcome and description
  • Pillow menu
  • Pool towel in room
  • Priority when making reservations at the YHI-SPA
  • Reservation guaranteed in à la carte restaurants
  • Reservation of Sports Fields (priority)
  • Service in the private beach and swimming pool area (pool & beach concierge).
  • Tea time and snack service
  • VIP bath amenities
  • Welcome cocktail with champagne refreshing towels