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The Level

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Description
Concierge Service
In Room Spa Experience ($)
Meliá Buenavista - Lobby Royal Service

The Level throughout the hotel and accommodations, including other attentions and exclusive services rendered according to the type of room, so that guests can enjoy an ultimate experience surrounded by the natural luxury of Cayo Santa Maria.

Facilities

  • Bathrobe and slippers (in room)
  • Towels for beach / Swimming pool in the room
  • Butler service
  • In-Room Spa service and Aromas Menu (with charge and on request)
  • Free late check-out guaranteed up until 16:00 hrs (Suites and Villa Zaida del Rio)
  • Exclusive free shuttle service at Meliá Cuba del cayo hotels
  • Private transfers, in/out Hotel-Airports of Santa Clara and Las Brujas (Minimum stay: 4 nights in Suites or Villa Zaida del Rio)
  • YHI Spa hydrothermal circuit
  • Discount on YHI Spa massage
  • Bathtub preparation with candles and salts
  • Service in the private beach and swimming pool area (pool & beach concierge).

Services

  • Assistance and coordinations. Reservations, transfers, etc
  • Bath salts
  • Daily turndown service
  • Exclusive lobby-salon lounge
  • Exclusive Lounge Reception
  • Exclusive Vip Bar Lounge
  • Express laundry service
  • Personalized Check-in and Check-out
  • VIP bath amenities
  • Welcome cocktail with champagne refreshing towels
  • Wi-Fi connection in noble areas (free of charge)
  • 24-hour room service (no charge)
  • Free late check-out guaranteed up until 14:00 hrs
  • Pool towel in room
  • Tea time and snack service
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