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Opiniones y comentarios de los clientes - Meliá Cayo Coco


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Check our clients’ opinions on their stay at the hotel.

Hotel’s Global Score: Based on 8 reviews

5 / 5

Gisele Nicaise

Hotel et personnel fantastique

Comment in Français

Le personnel très accueillant et sympathique du MCC toujours souriants et un service impeccable. La nourriture et le service sont excellents que se soit au buffet ou au restaurant a la carte. Les jardins sont très bien entretenus, les chambres sont propres. Le bar El Mirador nous offre un choix de boissons variés avec un personnel exceptionnel qui parle Français. Pour ce qui est de l'animation bravo a toute l'équipe. Un merci spécial au directeur Jesus qui fait de cet hotel avec les changements qu'il a fait en 2017 que les clients se sentent comme au paradis.

Stephane Geoffrion

Our Paradise

Yes we found our paradise! Melia Cayo Coco offers everything you need for a perfect vacation.The food, the beach, the rooms,the atmosphere and most important aspect, the staff! Always ready to help you and make sure you have a wonderful stay. Special thanks to the wonderful Gippsy. So that is why will be back for a fouth time in June 2016. Do not hesitate you will love everything about this place.

Joanne Bosch

Beautiful Resort

We really enjoyed this quiet, peaceful resort with beautiful beach. We stayed in a Lagoon room and it was large, clean and well appointed. We enjoyed the creativity of both our maid Iyoleisis and our night maid Leyanis. We enjoyed breakfast on the Lagoon Las Caletas where we very much appreciated Geldy, Vivian and Jaon. The staff through out the resort are excellent.

Gabriela Fernandez


Comment in Español

Estuvimos en Mayo de 2014 en Cuba 13 noches, de las cuales las primeras 7 fue en Cayo Coco. Luego fuimos a Varadero, 6 noches, a un hotel de otra cadena y del mismo nivel.
Les puedo garantizar, que este hotel es de lo mejor, la atención del personal es inigualable a otros hoteles (de la misma cadena o de otra). Es posible que a nivel edilicio haya mejores, pero con el edificio solo no alcanza para pasar unas vacaciones inolvidables. Incluyo al personal desde el Jardinero hasta las profesionales medicas. Cada dependiente del hotel esta pendiente del turista. Se preocupan por conocer que actividades uno prefiere (todo es diversión) y te vienen a buscar, enseguida recuerdan tu nombre; que bebida preferís o como la tomas (Café doble Expreso, Piña Colada pero sin alcohol), que comida preferís y como te gusta que la condimenten (el atún a la plancha con aceite de oliva y ajo..... un espectáculo y las paellas en el ranchón de la playa, ni hablar) Si alguien me pregunta si volvería, la respuesta es:
SI, SI, SI, SI, y SI.
Gracias a todo el personal por la excelente atención y espero verlos muy pronto. Son MARAVILLOSOS......

Anna Lisa Lobello


The hotel was clean and the service was fantastic....I will recommend this resort to all my family and friends and I will foresure go back next year....The only thing missing in Cayo Coco is golf....someone should think of building a golf course.
Thanks to the amazing medical girls for helping me with my injury ..... I was looked after so great... thanks for making our valentines one we will never forget.

Natalia Kidd


Comment in Español

Por tercera vez, con mis padres, visitamos hace dos semanas el Meliá Cayo Coco, al que elegimos volver principalmente por la atención recibida. Playas y hoteles lindos hay muchos, pero la buena gente no siempre se encuentra.
Nuevamente nos han hecho sentir en casa, con un trato personalizado. El servicio y el mantenimiento de las instalaciones, excelentes. Recomendamos este hotel a todos los viajeros que conocemos.

Keith Gare and Sonya Devos

Beyond our expectations

Returned from my first trip to Cuba and the Melia Cayo Coco. All I can say is the bar has been set pretty high. This was my partner's 3rd trip to Cuba and her first to Melia Cayo Coco, and she was also extremely impressed by everything and everyone.
We were able to check in right away and the lagoon was was fabulous! As another review pointed out, the bed was huge and big enough to get lost in :-) We had an issue with the fridge and a leak in a light in the bathroom, both were fixed minutes after being advised of the problem.
All of the staff were accommodating, friendly and loads of fun. They work very hard, and tipping was easy and well deserved. The turn down service was great and a pleasant surprise at the end of a fun filled day.
The beach was narrow but was very nice. High tide did surprise me as it basically eliminated the beach one day but that did not detract from our experience in any way.
The tasting menu at the International Restaurant was excellent. The Italian restaurant was also very good as well, and the wine selection was incredible at both.The level of professionalism from the service teams we received from each experience while dinning, left us feeling as being totally catered to. Wonderful!
All the extra little touches, the friendliness of all the staff, the robes in the lagoon rooms, and the turn down service made this a wonderful vacation. As an example of how far the staff would go, one day the resort lost power in the area of the lobby, piano bar, buffet and pool, management brought in a live band who played while the power issue was resolved. A nice change from the recorded music that was normally playing around the pool area. Half way through our stay, we were already filling out the in room comment card with positive feedback.The food was delicious, and something for everyone's taste buds.There is also a sweet, black and white cat at this resort, who is easily found near the internet room. I could not resist bringing her some treats from the buffet, I think she gets spoiled by the tourists, and where better to be spoiled the the Melia Cayo Coco. Well done everyone. Gracias.
The only negative that we may have is that we only booked a week, and have promised ourselves that next year, when we visit again, it will be a definite 2 week escape.

Marilyn Robinson


Fantastic, fun, frolicking.
Such a marvelous vacation with my two girls.
Beautiful weather, fabulous accommodations, clean white beach, turquoise sea.
Couldn't ask for more.
Such wonderful staff, doing everything to please us.
Happy , funloving, vivacious,
So many activities and shows to see. Great food with talented chefs.
I've already recommended going to several friends and family.

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