A GREAT HOME FOR SEA LOVERS

A beachfront location on Cayo Santa María, an exotic place with wonderful natural luxury. 5 Star All Inclusive Resort. Exciting environments for both families and couples. A tourist village full of attractions, where life centres around the lobby area, stretching out into a unique boulevard. Recommended for families, weddings, honeymoons, incentive trips and circuits.

Opiniones y comentarios de los clientes - Meliá Las Dunas

MELIÁ LAS DUNAS EXPERIENCES

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Check our clients’ opinions on their stay at the hotel.

Hotel’s Global Score: Based on 27 reviews

4.8 / 5


Denise Claveau
2017-03-01
Canadá

Las Dunas pour son équipe d'animation!!

Comment in Français

C'est la deuxième fois que je me rend au Melia Las Dunas et ce qui m'a fait y revenir et qui sûrement me fera y retourner ce sont les merveilleuses soirées avec les musiciens live dans l'allée centrale où les animateurs nous font danser . D'ailleurs mon coup de cœur va vraiment a l'équipe d'animation. Des gens super gentils, enthousiastes et souriants qui m'ont fait aimer encore plus la danse latine. Merci!!!


Ricardo Raposo
2017-02-08
Canadá

Kids Club

Dear Director Of Kids Club

My family and I were on vacation in Cuba on Jan 18 to Feb 01/ 17 And we stayed at Cayo Santa Maria Melia Las Dunas And we would like you to know the the Kids Club Program on the resort was 5 STAR PLUS the Girls were so caring for the children they had so many activities for the kids Which until today they still talk about it so GOOD JOB!!!!!!!!!! FROM THE RAPOSO FAMILY FROM CANADA..........


s l
2017-01-30
Canadá

mariage

Comment in Français

J 'ai été au mélange , pour le mariage de ma fieule, quel choix merveilleux, très belle intallation, chambre très propre, repas à la carte varié, site calme ou nous avions nos chambre. Personnel accueillant. Des compassion pour des petits inconvénients, , on a manqué d'eau mais après notre douche, organisation du mariage 1e classe très beau site, propre, comme partout on parle peu le français


Maria Eugenia Garcia
2016-12-10
Argentina

La alegría de su gente

Comment in Español

Excelente hotel, lo que lo hace así es la calidad de su gente, que lindo fue conocer a Daniel Fernandez un animador del hotel, el cual no hizo sentir únicos con sus charlas, enseñanzas, bailes y alegría, gracias por brindarnos tu amistad. Además el hotel es muy bueno, sus playas exorbitantes. Pasamos unas vacaciones en familia que no vamos a olvidar nunca. Por favor envien nuestros saludos a Dani, de parte de la familia Sardi de Argentina.


Karen Graham
2016-08-05
Canadá

Adult Only Relax Pool

Was here from July 26 to Aug 2, 2016. The food was great, the grounds were beautiful, the beach fantastic. The a la carts were excellent. We would have loved the Adult pool area also called a Relax pool if there were less/no children. The numerous signs posted did not stop them nor their parents from ruining the serene atmosphere. We guests were told to complain to Guest a Services who call Security to have them removed. Some days were enjoyable while others still like a day care. The bar and restaurant staff were very courteous.


Sarah Bethune
2016-07-04
Canadá

Live.Laugh.Dance

The Melia Las Dunas is like a home away from home. I have built amazing relationships with many of the staff. The staff are extremely helpful and willing to help anyway they can.

The entertainment staff are remarkable. I own a ballroom dancing studio back home so I love the dancing. They are some of the best dancers I have ever seen. There is some sort of entertainment for everyone.

The food is great! I have never had a problem eating anything at this resort. THE COFFEE IS AMAZING!!!!!!

I have already visited twice this year and I am returning July.30/16! I am so excited and wait for another wonderful week! Keep on dancing!

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Agustina Davio
2016-02-18
Argentina

Muy agradecida

Comment in Español

Destaco la calidad humana del personal siempre atento al menor requerimiento de los huespedes, así como la limpieza y confort de sus habitaciones y la variada oferta de deliciosas comidas
Un punto aparte es la hermosa decoració n acentuada por los jardines que tienen un mantenimiento constante
sin duda lo recomiendo y claro que volveria a ir


Guillermo Garcia
2015-11-06
Argentina

Fantástico

Comment in Español

Excelente! Por las comodidades del hotel y la cordialidad de su gente, todos de buen humor y dispuestos a brindar la mejor atención al cliente. Hemos pasado unas vacaciones espectaculares, y hemos sido atendidos como reyes. Una felicitación especial para los bartenders Osbel, Alexei, Kiki y Maikel que nos prepararon los mejores tragos del mundo, y tambien para el equipo de animación de Meneses. Gracias a todos. Volveremos.


Airem Rodriguezz
2015-05-27
Cuba

Cuidemos

Comment in Español

paraisos asi se encuentran ya muy pocos personas como las de aca con su educacion y atencion apenas las puedes ver y eso preisamente es lo que hace egun mi exigente criterio que Melia las Dunas sea en este momento uno de los hoteles mas complletos que halla en las playas cubanas. Mis felicitaciones y respetos al equipo que hace posible que esto ocurra asy cada año. Siempre que pueda regresare. AL TURIMO : POR FAVOR CUIDEMOS LA INSTALACION PARA SEGUIR GOZANDO DE ESA MARAVILLA


Rita Veltri
2015-05-21
Canadá

An Excellent Vacation All-Around!

This was my family's second time coming to Melia Las Dunas and the vacation was so wonderful and memorable. All of the staff at the resort are so friendly and helpful, especially our waiter Alfredo at the Buffet Las Dunas. We remembered him from our first time coming to the resort 3 years ago and again he was SO friendly and accommodating. Our whole trip was amazing and we would definitely return to this resort again!


melanie roussy
2015-03-14
Canadá

Super vacances!!!!

Comment in Français

Nous revenons tout juste de cette hôtel (6au13 mars)...et nous avons passés de très belle vacances. L hôtel en générale est très bien....très propre et jolie.Nous avons un remerciement tout spécial a faire concernant un employer du buffet international.......le serveur FERNANDO....très bon service, toujours souriant et le soucie du bien être. Merci beaucoup a toi Fernando. Et nous voulons faire savoir qu il est très agréable d avoir toujours un HOLA le matin quand nous sortons de notre chambre ....ce sont les petits jardiniers...très souriant malgré la chaleur acablante.

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michel dubois
2015-02-26
Canadá

Second year, and still not dissapointed

This is the second year in a row, and i can only complain about the one day of rain we had! The employees are great, to the point that 4 of the waitresses remembered me from last year. The first night there, one of them, Yerina, called out", Mike you come back", three others were the same, one even remembered what i drank, lol
the food was good, mthe service no matter where we went was above par, the staff always had a smile on their faces and a "hola'', for us. We went as a wedding party of 15, and the bride and groom did feel special.
Some might complain about the 90 min bus ride from the airport, but hey, you are on vacation and time is irrelevant, it is, CUBA TIME, hehe
We went on the catamaran tour, the jeep tour and the trip to havana, and would recommend all three, well worth the money. I Met a couple who have been going to las dunas since it openned, and do not wonder why at all, i would like to return next year myself!
It is very family oriented, but caters to adults and weddings too, my second wedding there, not mine, hehe
Thanx to all the staff, especially yerina, elizabeth, and our tour guide, adice.
Thank you, see you next year, only 2 weeks next time, hehe

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Nathalie M
2014-12-02
Canadá

Semaine du 14 au 21 novembre 2014

Comment in Français

Une semaine des plus magnifiques... la beauté de l'emplacement, la chaleur des gens de l'endroit et la plage et la mer incroyablement belles... ce fut merveilleux.

Mes coups de cœur en ce qui a trait aux membres du personnel : Juan Emmanuel, le jardinier qui m'offrait une jolie fleur le matin et qui savait émerveiller mes enfants avec ses grillons en feuillage.

La belle Lilianna, la gentille et souriante serveuse du bistro au hall qui savait nous conseiller judicieusement et concocter des drinks spéciaux pour les enfants.

Le souriant et bienveillant Jorge Luis qui fut notre serveur au buffet à quelques reprises. Toujours de bonne humeur et à l'attention de nos besoins.

D'autres furent aussi très gentil mais je garde tout spécialement ces trois personnes dans mon top 3.

Seul bémol... le restaurant mexicain. Le service fut médiocre et la nourriture très ordinaire. L'entrée était délicieuse, le repas très loin de mes attentes et le dessert correct. La seule déception de ma semaine entière dans votre établissement... c'est peu non??!!! ;-)

En espérant que vos employés voient également nos commentaires afin qu'ils sachent qu'ils sont tout à fait merveilleux!!!

Merci pour cette belle semaine de rêve.

Nathalie

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Rocío Catanese
2014-11-21
Argentina

Paradisíaco

Comment in Español

Realmente es un hotel increíble, con más de lo que uno espera para pasar unas vacaciones ideales. Agradezco infinitamente la atención recibida por todo el personal en mi estadía. Todos siempre con una sonrisa dispuestos a atender nuestras inquietudes. El equipo de animadores es genial, en especial Teo excelente persona. Yosnay también siempre tan agradable y todos absolutamente todos hacen del hotel un lugar maravilloso....!!!!!!! Mil graciassssss por todo lo recibido, esperamos poder volver pronto...(Rocío y Darío . Rosario, Argentina).-


Sylvie Belhumeur
2014-05-27
Canadá

un très beau site

Comment in Français

Nous avons passé une semaine des plus agréables. Le personnel est tellement sympathique !!!!!
Notre chambre était à la hauteur de nos attentes, très propre et confortable. Nous avions réservé une chambre standard.
Le buffet et les restaurants étaient très bien compte tenu du fait que nous sommes à Cuba. Le restaurant Italien avait une coche au-dessus.... suivi du Romantico.


Gerald Fairbrother
2014-02-25
Canadá

OUTSTANDING

We thoroughly enjoyed everything at Melia Las Dunas, the food was good, the staff superb, the beach was awesome. This resort had everything we were looking for. We took a one day tour and that also excellent, giving an insight to central Cuba and its wonderful people This was our first visit to Cuba and WE WILL RETURN. THANK-YOU to the staff who made our visit such fun.


Mark Caldwell
2013-09-15
Canadá

Excellent place to to relax

WOW!! Couldn't ask for more of an excellent vacation. People were great and extremely pleasant. The food was exceptionally good and had a wide variety everyday. And the beach? Never seen anything like it....it was out of this world. I would recommend this resort to friends and family a 100 times over.


Eduardo Gonzalez
2013-08-13
Argentina

Excelentes Vacaciones en "Las Dunas"

Comment in Español

Cuando se terminan las vacaciones y recordamos los nombres de quienes nos atendieron con especial esmero , es porque lo pasamos muy bien y asi nos paso el el Hotel Las dunas de Cayo Santa Maria Recordamos a Alfred el mozo del comedor creo se lleva el mayor puntaje, a Anabel de restorant Italiano, a Kiki del bar al Sr Juan Director de Alimentos y en especial a su Gerente el Sr Alberto Gerez a todos ellos ,llegue nuestra gratitud por tanta atencion , mas de lo que esperabamos.- Le enviamos un abrazo y la promesa de algun dia volver.- Familia Gonzalez y Fillippi

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Raúl Medina
2013-06-27
Argentina

Viaje Inolvidable

Comment in Español

Estuvimos con mi Sra. desde el 08 al 15/06/2013, realmente nos hicieron sentir parte de su hotel y su país, las instalaciones son inmensas y a pesar de ello siempre estuvieron en perfectas condiciones, los bares y comedores siempre con buen surtido y calidad, pero fundamentalmente los que los destaca del resto es la atención de todo el personal, desde las personas que se encargan de la jardinería, pasando por los guardias, personal de limpieza de las habitaciones (especial mención a Juliet), y por supuesto todo el personal del buffet y de cada comedor ( destaco a Natividad), por todo lo expuesto solo que agradecer y esperar poder volver a pasar otras inolvidables vacaciones.

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sabrina squaglia
2013-06-25
Argentina

Maravilloso |

Comment in Español

Gracias por hacer nuestra luna de miel inolvidable, espero poder volver algún día. La gente, el lugar, la atención, cada detalle fué maravilloso.
No creo que haya un lugar mejor en el mundo.


Blanca Elena Fumega
2013-06-17
Argentina

maravilloso

Comment in Español

es casi casi el paraiso en su belleza y cuidado solo una cosa pediria, que a la persona que hace los bistecs creo que se llama giovanni le pusieran un extractor de aire, pues el calor lo terminara matando espero que cuando regrese este año este solucionado el tema, el resto buenisimo


christian spita
2013-06-04
Argentina

excelente

Comment in Español

Volvi hace menos de 10 dias del Melia las Dunas y la verdad es impresionante lo grande que es, la buena atencion de todo el personal y de las mozas y mozos del Buffet, siempre tan buena onda!!! la playa excelente, una maravilla espero volver pronto...
saludos


Desirée Durand
2013-04-13
Argentina

Hermosas vacaciones

Comment in Español

Acabo de volver de unas hermosas vacaciones en Melia Las Dunas, simplempente para felicitar a todo el personal del hotel por una excelente atención, una onda increíble, las camareras, las chicas de limpieza muy amables, siempre con una sonrisa, excelentes!!! Y una menciòn especial para el equipo de entretenimiento: Leo y los demás chicos con sus clases de salsa, merengue y gym los mejores, lo máximo!!! Gracias por hacernos pasar unas vacaciones increíbles y de lo mejor!!!
Altamente recomendable.
Besos para ellos!!! :)


Carole Sicotte
2013-03-18
Canadá

A magical Wedding

Just came back from Melia Las Dunas an had my wedding there, they made sure that our day would be perfect , we would go back right away, Marie Elena our wedding coordinator was such an angel she made sure we were happy and that everything was perfect for that wonderful day , the all week was really nice, the weather was with us no rain just sunshine with 42 people with us we did not expect anything more, Thank you Mélia Las Dunas for the extraordinary service that you gave us, I would start all over again.

Carole & Pierre


Haytoug Chamlian
2013-01-23

Fantastic resort, country and people

[please, just post this opinion in its entirety, or not at all, no problem. I ask you not to edit it. Thank you].......There are so many good and positive things to say about our stay in this resort, that I don't know where to start... ---

We had a large family gathering over there, from December 25 to January 01. Fourteen people in all, three whole families plus golden age (grand-)parents. ---

Everything was impeccable. Literally : perfect. ---

Breathtakingly beautiful beach (fine white sand, marked with an infinity of very little "dunes" - hence the name of the area - , created and reshaped with every footstep ), --- incredibly beautiful sea (clean, warm, inviting; presenting several shades of blue at any given time, gently caressed with the immaculate white froth of small, occasional waves), --- peaceful and sunny sky (with a soothing, distinctive blue, which seems to compete friendly with the moving colors and the eternity of the sea), --- totally excellent food (in terms of variety, abundance, taste and quality) , --- always delicious beverages (not only the alcoholic ones, but also all their "sin alcohol" versions, since we had a lot of children with us), --- numerous activities, artistic performances and spectacles, every day, --- a truly fantastic, exceptional New Year's banquet, programs, show, party and celebrations... ---

A special mention has to be made for the service. --- Every member of the staff at this resort was just so incredibly nice. It was not in the case of one, two or three employees, but it was the same with any and all of them (and there are a lot, a lot of them around, all the time, everywhere, assigned to different tasks; the organization is really impressive ...) --- Warm, hospitable, tactful, polite, affable and amicable, always a bright and shiny smile on their face and in their eyes, always desirous to make an extra effort in order to provide you the best service possible and imaginable... --- It was really astonishing...

Many of my above-stated remarks apply probably to the entirety of this wonderful country, which I discovered for the first time during this trip. --- Cuba is definitely a very special place. --- Its people have every right to be as proud, self-confident and dignified as they are - but at the same time, without never being arrogant or chauvinistic - . --- They have genuine class. ---

In final analysis, it is not the sun, not the beach, the drinks, etc., which will certainly make us return to Cuba. --- It is the fantastic people who, through this resort, welcomed us with open arms and hearts, offered us their incomparable sense of respect, warmth and hospitality, who touched and moved us with their authenticity, who reminded us that true humanity cannot be defined, acquired nor quantified with materialistic considerations only. ---

All this just makes it impossible not to go back there. Not only to relax, have fun and enjoy, but also to learn, to understand. ---

Thank you Santa Clara, thank you MELIÁ Las Dunas. And a very heartfelt thank you to you, Cubans. ---

Don't ever change, please. ---

Haytoug Chamlian

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Patrick Laracy
2012-12-31

We met and had our

We met and had our pic taken with resort manager Alberto Jerez.. This guy is by far one of the best for all round service. I've been to many resorts all over the Caribbean and you haven't had the best until you experienced this guys quality for service and complete entertainment. We were lucky as he started at this resort Dec 1st 2012.. Food, activities and fun is the real deal with this guy.. It?s funny as he was the manager in Caya Coco last year and he was appreciative that we decided to choose a Sol Melia Resort again.. We had the pleasure to meet with him on many different occasions throughout our stay and he was always making sure we were enjoying our stay..

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nelida ayerdi
2012-12-08

Todo excelente!Altamente recomendable

Es un hermosisimo hotel y sus trabajadores son todo simpatia y atencion. La gente de los comedores, especialmente Luis Alberto del buffet, la chica que entrega los helados, los del bar del lobby, los jardineros, las chicas de limpieza,a todos ellos nos trataron como a amigos. Lo mejor de nuestra estadia en Cuba!!!!!!


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