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WHERE THE BLUE OF THE CARIBBEAN SEA MERGES WITH THE GREEN OF THE SIERRA MAESTRA

A unique 5 Star hotel in Cuba's second largest city, conveniently located very close to the Old Town of Santiago de Cuba and the Teatro Heredia Convention Centre. An outstanding THE LEVEL area and the picturesque Santiago Café, reflecting the spirit of the city. Recommended for incentive trips, weddings, honeymoons and circuits.

THE LEVEL PRESIDENTIAL SUITE (1)

Meliá Santiago de Cuba - THE LEVEL PRESIDENTIAL SUITE

An exclusive space in the THE LEVEL area of our hotel. Renowned for offering its guests a unique lifestyle. Absolute privacy guaranteed, space (95 m²), ultimate comfort and refined style.

Details The Level

  • Assistance and coordinations. Reservations, transfers, etc
  • Daily turndown service
  • Exclusive Lounge Reception
  • Express laundry service
  • Personalized Check-in and Check-out
  • Private VIP Bar Lounge
  • VIP bath salts and amenities
  • Welcome cocktail with champagne and refreshing wipes
  • Wi-Fi connection in common areas (free of charge)
  • Royal Service meeting room (free)
  • Sauna without surcharge in the gym
  • Trouser press (electric)
  • Free admission to the Santiago Café Banquet Hall
  • Iron and ironing board (upon request)
  • Located on the upper floors (6, 7, 8, 9 and 10)
  • Private Reception Desk on Floor 9
  • Sierra Cristal Lounge bar with cybercafé
  • Royal Service meeting room (free)
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Facilities

  • Air Conditioning
  • Toiletries
  • Hydromassage in the bathroom
  • City-mountain view
  • 1 extra crib on request
  • Entrance hall
  • Jacuzzi in room
  • Breakfast table and chairs
  • Assorted minibar
  • Iron and ironing board
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Services

  • Late check-out
  • Complimentary sauna in Gym Club
  • 24-hour room service
  • Ron Santiago Aged, coffee and sparkling wine
  • Bottle of water (1 500 ml) daily in the room
  • Personalized laundry delivery
  • Complimentary cocktail at the Bello Bar
  • VIP service at Havana airport during arrival and departure (prior request) with charge.
  • Special breakfast, lunch and dinner service in the room without surcharge.
  • Personalized Check-in and Check-out
  • Bathtub preparation with candles and salts
  • Private transfers Domestic Airport-hotel-Domestic Airport (1 per room / minimum stay: 4 nights)
  • Private transfers in/out Hotel-Santiago de Cuba International Airport (minimum stay: 4 nights)
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OTHER ROOMS IN THE HOTEL

CLASSIC (225)

For guests wishing to enjoy the tranquil surroundings in comfort and beauty, any of our welcoming Classic rooms (22 m²) are ideal.

  • Air Conditioning
  • 1 extra bed or one cot (on request)
  • Twin beds
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JUNIOR SUITE (15)

Your Caribbean dream can come true in any of our Junior Suite rooms (25.5 m²). They are welcoming, comfortable and quiet enough for you to enjoy an unbeatable stay.

  • Air Conditioning
  • Safety deposit box
  • Telephone in the room /bathroom
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THE LEVEL (44)

To escape the tedium and stress of everyday life, nothing beats THE LEVEL rooms (22 m²). Welcoming, spacious and bright. Guaranteed to provide the privacy we all long for.

  • Air Conditioning
  • Teapot / Tea Service
  • Bathroom scales
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THE LEVEL JUNIOR SUITE (14)

The beautiful THE LEVEL Junior Suite (25.5 m²) are simply charming. They provide privacy, the height of comfort and all the facilities required for a well-deserved rest.

  • Air Conditioning
  • Superior room amenities & bath salts
  • Safety deposit box
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THE LEVEL GRAND SUITE (2)

There is nothing better than the wonderful THE LEVEL GRAND SUITE room, with sea views, to make you feel truly special. Covering an area of 47.5 m², they provide privacy, the height of comfort and luxury.

  • Entrance hall
  • Teapot / Tea Service
  • Bathroom scales
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THE LEVEL MASTER SUITE (1)

Due to its refinement, maximum comfort, spaciousness (47.5 m²) and natural lighting, this superb The Level Master Suite will fascinate even the most discerning guests. Undoubtedly a privileged space in our hotel.

  • Air Conditioning
  • Safety deposit box
  • City-mountain view
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