Family Concierge By Paradisus - Paradisus Los Cayos

FAMILY CONCIERGE BY PARADISUS

United by the exceptional

Ideal for enjoying an unforgettable family holiday with personalised service and numerous facilities. The hotel features exclusive spaces in restaurants and bars, the privacy and excellent entertainment programmes for the whole family will guarantee an exceptional experience tailored to make your dreams come true.

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Services and Facilities

  • Separate building with direct access
  • Exclusive lounge-reception-concierge service
  • Internet area
  • Gym and massage room
  • Exclusive swimming pool
  • Exclusive beach
  • Exclusive VIP restaurant and breakfast bar
  • Exclusive bars & snack bars
  • Exclusive rooms with Swim-Up pool Junior Suite and Suite
  • Family Concierge 100% smoke free
  • Free Wi-Fi internet connection
  • Private transfers upon request. (Only superior rooms)
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Other Services...

  • 24-hr porter service
  • Assistance and coordinations. Reservations, transfers, etc
  • Babysitting service bookable 24 hours in advance ($)
  • Bathtub preparation with candles and salts
  • Breakfast, Lunch and Dinner ( à la carte)
  • Complimentary Express Laundry Service
  • Concierge Service
  • Continental Breakfast service in the Family Concierge Lounge and Kid's Club (from 8 am to 11 am)
  • Daily turndown service
  • Early check- in subject to availability
  • Family activities menu (Kids and Teenagers Menu)
  • Family nightly turndown service. Kids' Courtesy: 1 small glass of milk and 2 homemade chocolate chip cookies per child
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HABITACIONES Y SUITES (116)

• 54 Family Concierge Junior Suite  • 24 Family Concierge Junior Suite Garden Swim-Up  • 26 Family Concierge Suite  • 12 Family Concierge Suite Garden Swim-Up

FAMILY CONCIERGE JUNIOR SUITE (54)

Located in four-storey Swim Up-style bungalows. These rooms have views of the gardens and swimming pools (levels 1 and 2). In a total area of 47 m², guests can enjoy a lounge, bedroom with TV, king-size or twin beds, bathtub and sofabed. Each 2-3 bungalows have access to a private Swim Up pool.

  • Air Conditioning
  • sofa bed
  • Telephone in room and bathroom
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FAMILY CONCIERGE JUNIOR SUITE GARDEN SWIM-UP (24)

Located in four-storey Swim Up-style bungalows. These rooms boast garden views and direct access to a private pool (level 0). In an area of 47 m², guests can enjoy a lounge, bedroom with TV, king-size or twin beds, bathtub, sofabed and private garden with Balinese bed.

  • Air Conditioning
  • Private garden with Balinese bed
  • sofa bed
More informationBOOK>

FAMILY CONCIERGE SUITE (26)

Located in three-storey Swim Up-style bungalows. These rooms have views of the gardens and swimming pools (level 1). In an area of 102 m², guests can enjoy a lounge-dining room with TV, sofabed, bathroom with closet and shower. Bedroom with sofa and TV, king-size bed, bathtub, double dressing closet, bathroom with double shower tray and double sink, as well as covered terrace.

  • Air Conditioning
  • Bathroom with bathtub and shower
  • 110 V socket for appliances up to 50 W
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FAMILY CONCIERGE SUITE GARDEN SWIM-UP (12)

Located in three-storey Swim Up-style bungalows. These spacious rooms boast garden views and direct access to a private pool (level 0). In an area of 102 m², guests can enjoy a lounge-dining room with TV, sofabed, bathroom with shower and closet; Bedroom with sofa and TV, king-size bed, bathtub, bathroom with double shower tray and double sink, double dressing closet, covered terrace with outdoor shower and private garden with Balinese bed.

  • Air Conditioning
  • Covered terrace with outdoor shower
  • Lounge, bedroom with LCD TV, king-size or twin beds + double sofa + bathroom with shower and bathtub, double sink and toilet
More informationBOOK>
Paradisus Los Cayos - Family Grill – Trattoria “Olio”

Family Grill – Trattoria “Olio”

Beside our exclusive pool for Family Concierge guests, you can enjoy the wide range of options available from this space, ideal for accompanying your special moments with family or friends, thanks to its grilled specialities, delicious snacks and refreshing cocktails. Dinner options include an Italian menu at the Trattoria “Olio”, booking required.
* Exclusive Family Concierge

  • Speciality: Grilled Food & Snacks
  • Open: 7 days a week
  • Location: Piscina Family Concierge
  • Schedule:
    Lunch: 10:00 - 18:00, A la Carte
    Dinner: 19:00 - 22:00, A la Carte

Paradisus Los Cayos - “Family Restaurant” VIP Breakfast Bar

“Family Restaurant” VIP Breakfast Bar

Enjoy an exquisite à la carte menu of culinary delights for breakfast, lunch and dinner, in the exclusive and private setting of our Family Concierge area.
* Exclusive Family Concierge

  • Speciality: International food
  • Open: 7 days a week
  • Location: Family Concierge Building
  • Schedule:
    Breakfast: 07:30 - 11:00, Buffet with Kids corner
    Lunch: 13:00 - 15:00, Buffet with Kids corner
    Dinner: 18:30 - 22:00, Buffet with Kids corner

Paradisus Los Cayos - Beach Bar

Beach Bar

In the exclusive beach area for our Royal Service and Family Concierge guests, the enticing Beach Bar invites you to enjoy a refreshing range of Cuban and international cocktails, as well as some attractive and flavoursome light snacks.
* Exclusive Royal Service & Family Concierge

  • Speciality: Cocktail and snacks
  • Open: 7 days a week
  • Location: Beach
  • Schedule: 10:00 - 18:00, A la Carte

Paradisus Los Cayos - Family Bar

Family Bar

At our exclusive pool for Family Concierge guests, you can enjoy the options from this exquisite à la carte themed bar, with a delicious range of cocktails and drinks for an unforgettable experience.
* Exclusive Family Concierge

  • Speciality: Drinks and cocktails
  • Open: 7 days a week
  • Location: Piscina Family Concierge
  • Schedule: 10:00 - 18:00, A la Carte

Paradisus Los Cayos - Lobby Bar

Lobby Bar "Lunas"

You can enjoy delicious cocktails, a drink or a coffee throughout the day in the lobby of the exclusive Family Concierge area, accompanied by music. In a private and stylishly designed setting, you can enjoy an excellent range of Premium drinks, as well as light snacks and a teatime service.
* Exclusive Family Concierge

  • Speciality: Drinks and liquors
  • Open: 7 days a week
  • Location: Family Concierge Building
  • Schedule: 24 hours

The In Room Spa experience at Paradisus Los Cayos

In Room Spa Services

Let your butler prepare a unique SPA experience, just for you. Bath salts, flowers, herbs and aromatic essences in a mystic atmosphere provided by dim candlelight and the incense of your choice. All the experiences included in our menu have been professionally designed to cleanse, soothe and nourish the mind, body and spirit in every emotional state. Immerse yourself in a completely different spa experience in the privacy of your suite, where you will enjoy a sublime atmosphere of tranquility, balance and total relaxation.

Exclusive treatments

A relaxing and therapeutic experience. Trust in the hands of professional therapists using the most appropriate techniques. Relax your mind and boost your energy levels. A pleasant sensation of wellbeing and relaxation.

Family Concierge By Paradisus - Online Butler - Paradisus Los Cayos

Online Butler

Attentive butler service in the room 24/7. From unpacking and packing your luggage to taking breakfast orders for the next day, not to mention shoe polishing, bed turn-down service at night, assistance with outings and reservations at a la carte restaurants.
Ask our online butler for the services that can be arranged prior to your arrival. During your stay, our butler will remain attentive to your requests and preferences.

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Enjoy the personalised butler service

  • Assistance in planning and coordinating tours , car rental and extra-hotel activities
  • Full-time personalized and dedicated attention
  • Laundry reception and delivery service
  • Personalized coffee service
  • Pressing of two pieces of clothing upon arrival
  • Transfers reservation
  • Aromatic experience in the privacy of your room
  • Breakfast order for the following day
  • Delivery of messages and in-house bulletin to the room
  • In-Room Spa service and Aromas Menu (with charge and on request)
  • Lounge chair rental in the swimming pool and private beach area
  • Personalized mini-bar
  • Personalized turndown service / nightly compliments
  • Personalized wake up call
  • Snacks and tea time service from 18:00 hrs to 21:00 hrs
  • First pressing service free (2 pieces per person)
  • Luggage packing
  • Luggage unpacking
  • Personalized premium bar
  • Bathtub preparation with candles and salts
  • Express laundry service
Exclusive Online Butler Service - Meliá Cuba Hotels

ONLINE BUTLER

PERSONALISED ATTENTION / TASTE FOR THE FINER TOUCHES / HAPPY TO PLEASE

THE BUTLER WHO STARTS YOUR HOLIDAY OFF......

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