Just returned from the another great time at the Tryp. My sister and I spend a week of heaven in the sun. The people are why I continue to return, from my favourite waitresses Belyks Pons Samper and Yomilka Mondeja Posada, to Fiz the best pasta man around. I cannot say enough about how kind the people are, from the kitchen, the bar, activation staff to the groundsmen, you are always welcomed with a smile and an Ola. We will be returning again and again. Thank you.
Aún llevo en mi piel el estremicimiento y la emoción sentida durante el homenaje a los argentinos presentes en el hotel- Agradezco al personal y a los directivos del hotel, particularmente a Isabel, por habernos honrado de esa manera. Nos sentimos bien atendidas y llevaremos por mucho tiempo esa sensación en nuestros pensamientos
The staff is always most caring at all times. Any concerns were treated in a very timely manner and they always had service with a smile. Thank you for a wonderful experience
Everything was excellent.
pase una estancia increible con mi marido, esperamos se repita pronto, y seguramente sera asi, quedamos enamorados del hotel, de la gente, del trato tanto desde la mucama hasta el gerente que siempre esta presente en todos los detalles de todos los visitantes, muchas gracias y hasta pronto
We are heading to the Tryp on April 4th. This is our 3rd time to visit. We can't say enough nice things about the Tryp Cayo Coco and the staff. Can't wait to see everyone again. I think that is why we keep going back because the staff is amazing. Thank you to the staff for their continued excellent service and kindness. See you in 5 sleeps....
I have never met a more beautiful group of people both on the inside and out. The entertainment staff and all the rest would go out of their way to ensure you are having a good time. There was an instance when Danny actually asked me what was wrong and that instantly made my day better. DJ Nelson played the best music that varied, ensuring to play things from everyone's taste. Alberto, the general manager, was a very hospitable man and very patient. Coming with a group of 400+ 17 year olds, he kept incredible composure. Judy, one of the dancers and along with the rest of them are great people. Over the week, my friends and I developed a great friendship with Felix, Steve, Danny, Daner, Mary, Chino, Julio, Judy, Nelson, and all of the others. It was like we had known them forever by the time we left. Santiago, the bartender that was mostly at the pool, also provided us with the best services; especially considering the fact he was bombarded with too many drunk teenagers all the time. Fiz, one of the chefs at the Buffet, was always smiling and making sure he makes his food the exact way you like it. The staff at this resort was really what made the trip all that what it was. Thank you for having such a great group of people.
We stayed at this hotel for 2 weeks in October and i would say its the best holiday wev.e had so far, The hotel was clean and well presented, the staff were excellent nothing was to much trouble and the food and selection of resturantes was second to non. I was amazed at how switched on the manager Alberto was he was everywhere checking everything all the time.The entertainment was very good and the children also seemed to like the kids club. All in all i would give 10/10 and will be going back next year.
Buenas tardes, deseo ante todo disculparme porque encontre mis espejuelos de sol junto con mis zapatos, estuve alojada en la habitacion 312 entre el dia 10/10 y el 17/10, va mi agradecimiento por la excelente atencion a todo el personal del hotel que hicieron de mis vacaciones soñadas una realidad !!! gracias por todo y a todos!!!
I loved my stay at tryp!! The staff was extra friendly and fun, the food was better than expected (especially the a la carte) and the beach was beautiful. The floor of the room could have been cleaned a little better but other than that the maids did a good job. Also, the pool got dirty during the day which wasn't ideal. Overall I loved it and would definitely go back!
Just returned from a week stay at the Tryp - Dec. 20-27/10. Can't complain about the food. The Dec. 24th buffet was spectacular with plenty of lobster, crab, prawns, shrimp, calamari, and clams for seafood lovers. The dessert table was outstanding! The rooms need a makeover especially the bathroom. Our only concern was the seller in the tobacco shop who charged us 20 pesos for a 4 peso package of Montecristo 5 Puritos. It was clearly marked 4 pesos but she insisted they were 4 pesos each and unfortunately we paid. The exact same package at duty free at the airport was 4 pesos and that's when we realized we had been had. I emailed the manager about this but did not receive a response. The lobby bar was great as well as the great drinks. The pizza hut was excellent also as was the International Restaurant. Staff was exceptional and we plan to return in the future.
I've just returned from 2 weeks at the Tryp hotel in Cayo Coco and had a brilliant time. The staff are extremely friendly and helpful, the resort is beautiful and the scenery is stunning. The food and entertainment was excellent, and the lack of Americans made it a peaceful environment. The only complaint I have is that the bands do not leave you to eat in peace - and only know about 2 songs between them! Not ideal when your trying to get a baby to sleep, as we were. But other than that, a brilliant place and a brilliant holiday!
What can I say. Had a brilliant time. Staff were so friendly. Resort was well looked after ( Here to the gardeners, you're amazing) Ossie the Bar man in Lobby Bar was great. Beaches great. Thoroughly recommend anyone going to Cuba to stay here. Yours, Stevey Room 1463 (7th Sept - 21st Sept 2010)
Muy recomendable!!Excelente sitio para vacaciones. Un trato muy especial de todos sus trabajadores. Recomendacion especial para el Restaurante Oriental y todo ese complejo, con una hermosa decoracion y el servicio de 1ra, solicite ser atentido por Julio Cesar, todo un emperador por su buen trato.
just come back august 2010 from tryp cayo coco ,had a great time,entertainment excellent, food nice but always cold, rooms need completely refurbishing with modern and bright furniture and tiles.pools where great, air conditioning not working tidy,plenty of mosquetos,beaches amazing. speaking to other guests we had the best hotel on the island, do not use credit cards only cash. any problems that occur was done immediately.
yo estuve en cayo coco nueve veces y durante 25 dias cada vez.este año quiero ir y ya tengo los pasajes, lllegaria el 27 de diciembre de 2009, para lo cual querria contactar a Nancy Sanche carabajal o a adriana paez al sr. Marrron si aun es el director o al sr gomez carro o a los muchos amigos que alli tengo pero no puedo hacerlo por mail, para saber el precio que cobraran por ser visitante frecuente y por muchos dias, hace tres años que no voy , por motivos personales pero este año quiero ir si o si. Para pagar tengo tarjeta Visa (2) o euros o la moneda que ustedes dispongan, pero antes necesito coimunicarme con alguno de mis amigos. Muy agradecida . Mi comentario es que cayo coco es el paraiso y poe eso desde que conoci el lugar, el año qu inauguraron el poblado caribeño, no fui de vacaciones a ningun otro lugar y le pudo asegurar que he recorrido el mundo, cuando era mas joven ,por supuesto. Debo Gregar que yo voy por mi cuenta
I went with my family to Tryp Cayo Coco and had a great time. My grandhildren loved it so much that when my daughter told them they were going to go away again this year they both said they wanted to go back to Tryp Cayo Coco so back we are going. Not only are we going but there will now be 19 of us, that is how strong my daughter felt about this resort, especially for chilren.
WE ARE VERY IMPRESSED WITH TRYP CAYO COCO IN RESPECT TO EVERYTHING IT HAS TO OFFER! WE HAD A GREAT FAMILY VACATION WITH LOTS TO DO TO PLEASE EACH OF OUR INTERESTS. THE STAFF AND EVENTS ARE ENDLESS! LOTS TO DO - IF YOU WANT. FOOD AND THE VARIETY OF IS VERY GOOD. ROOMS AND RESORT VERY CLEAN. STAFF ARE SO VERY FRIENDLY AND WE THANK THEM FOR MAKING OUR STAY SO ENJOYABLE AND MEMORABLE. WE DID NOT HAVE ONE COMPLAINT - ONLY THAT WE HAD TO RETURN HOME. WE DO PLAN TO VISIT AGAIN IN THE FUTURE.
My family and I stayed at this marvelous resort from June 7 to 14, 2008. We had a fabulous time at this beautiful resort! You can't beat the beach and pool; the best! The food was always good, we went to all the A la Carte restaurants and I would recommend them all. The best part of the trip was meeting all the staff; they were all great and always helpful, they made us feel like family! My son turned 9 on the last day of our vacation and the staff went out of their way to get a birthday cake for him to celebrate, it was great he loved it. A BIG thank you to all the staff at Tryp Cayo Coco! This was a second trip to this resort and you can bet we'll be back soon!