Frequently Asked Questions
  • Reservation Process
  • Payment ways
  • Hotel services
  • Travel Agents
  • Contact

Reservation Process

  • How to make a reservation:
  • How to modify a reservation:
  • How to check availability and prices:
  • How to cancel a reservation:
  • I made a reservation and have not received confirmation:
  • Do I need confirmation from the hotel for the reservation to be valid?
  • Can you make a reservation in my name?
  • How I can be sure that my reservation is confirmed?
  • How many rooms can be included in the same reservation?
  • Until what age is a person is considered a child?
  • Is it possible to book restaurants before arrival to the hotel?
  • At what time is check-in and check-out?
  • Do you offer discounts to airline employees?

How to make a reservation:

Step 1:
Select the hotel of your choice on the Home page. Enter the date of arrival and departure, the number of adults and children, and press CHECK RATES.

Step 2:
In the next window, select the type of room and press BOOK.

Step 3:
In the next window, enter your personal information and press CONTINUE

Step 4:
If you accept the terms and conditions, click on the SUBMIT RESERVATION button.

Step 5
In the next window, enter your credit card information and press SUBMIT. At this point, the system will send you an email with information about your reservation, which you should printout and present in the hotel front desk for payment.