INFORMATION FOR TRAVELERS

For more information, visit www.aduana.co.cu
  • All visitors entering Cuba must show a valid passport issued in his/her name and a visa or tourist card, with the exception of travelers whose country has subscribed a visa exemption agreement with Cuba.
  • Travelers must have travel insurance covering medical expenses or a medical expense policy, with coverage inside Cuba. For more information, visit the website the Ministry of Tourism of Cuba (www.cubatravel.cu) or that of the insurance company Asistur www.asistur.cu)
  • Personal effects can be entered in the country tax free.
  • All travelers can definitively import new or used articles that are not considered personal effects up to a maximum value of 250.00 CUC.
  • Travelers can import an unlimited amount of freely convertible currency in cash, checks, bank transfers or other forms of payment
  • Travelers carrying more than $5 000.00 US dollars, or the equivalence in other currencies, in cash must fill-in a Customs Form.
  • The import, export and consumption of drugs and narcotics; explosives; pornographic objects, photos, literature and other pornographic materials; animals and plants considered protected or endangered species is prohibited. Offenders of these regulations shall be criminally processed
  • The import and export of fire arms without prior written authorization by the Public Security Division of the Ministry of the Interior is prohibited. Licenses shall be obtained before arrival to the country.

Forms of Payment

  • For detailed information regarding forms of payment in Cuba consult Here.
  • The Cuban peso (CUP) is the national currency, however payments for all tourist products and services in the country are made in Convertible Pesos (CUC) . In Varadero, Cayo Coco, Cayo Guillermo, Cayo Santa Maria, Cayo Largo del Sur, Santa Lucia (Camaguey), Playa Covarrubias (Las Tunas) and other beach resorts located on the northern Coast of Holguín, payment s can also be made in euros.

  • Furthermore, the following credit cards are accepted: VISA INTERNATIONAL, MASTERCARD, ACCESS, BANCOMER INTERNATIONAL, BANAMEX, DINNERS CLUB INTERNATIONAL, JCB, and CARNET, including others issued in the country (BFI and RED cards). Credit cards issued by US banks or by their branches are not accepted.

Medical Services
  • Travelers coming from countries where yellow fever and cholera are endemic or from areas declared infected zones by World Health Organization are required to present a vaccination certificate issued at least 10 days before, but not more than years before, the date of entry in Cuba.
  • Medical services are available in all of the hotels and there are international clinics in each of the leading tourist resorts in the country.

About exporting goods
  • Upon leaving the country, travelers are required to orally inform the Customs Officer the number of hand-rolled cigars they are carrying or in their luggage. Visitors can export up to 50 units without the need to present a document. Larger amounts can be exported provided they are packed in their original container, closed and stamped with the official hologram seal and that the traveler presents the relevant invoice or documents accrediting that the cigars were legally purchased in a store duly authorized to sell these goods. Travelers leaving Cuba with more than 50 cigars must declare them and present the relevant documentation or invoice. Travelers who do not comply with these regulations shall have their cigars confiscated by Customs.
  • The export of art works that are not part of the national patrimony only requires written authorization by the National Register of Cultural Works.
  • Books and other materials published more than 50 years ago, for example Ediciones R, or those stamped by libraries or other state entities cannot be exported.

More about Cuba
  • Freedom of religion is guaranteed by the Constitution of the Republic.
  • Due to the characteristics of the climate, the use of light clothing, preferably cotton, is advised. Be sure to pack your bathing suit and sun blocker lotion. A sweater or light jacket may come in handy when traveling through the mountain areas or in winter.
  • Appliances in the country run on 110 volts, 60 cycles however many hotels have 220v electric current and take flat-pronged plugs.
  • Cuba is on the 5th Meridian from Greenwich (Eastern Standard Time in the United States and Canada). Daylight saving applies from April through October (clocks are advanced an hour) to maximize the use of sunlight.
With 27 hotels, Meliá Hotels International is the leader in Cuba!

After 25 years on the island of Cuba (since May 1990), Meliá is now the leading foreign chain in the country, managing 27 hotels and over 11,000 rooms at eight tourist destinations on the Caribbean island: Havana, Santiago de Cuba, Varadero, Holguín, Cayo Coco and Cayo Guillermo, Cayo Santa María and Cayo Largo del Sur.
We offer four of our most international brands here: Paradisus Resorts, real natural luxury with highly personalised attention provided in the exclusive Royal Service; Meliá Hotels&Resorts, synonymous with quality; Sol Hotels and Tryp comfortable accommodation for families.
Experience golf at Meliá Las Américas, a hotel with direct access to Golf Club Varadero, the only 18-hole course on the island. Try unique hotels and services such as Meliá Marina Varadero, which has a harbour with space to moor 1,200 yachts, condos, Yhi Spa and a Cuban village, Plaza las Morlas, where you can find all kinds of entertainment.
… But we also cater for honeymoons and family holidays, beach and city breaks, event and incentive travel, the luxury segment, and holidaymakers just seeking a safe and peaceful paradise.
Come and discover the charms of this seductive, warm and musical island with Meliá Hotels International Cuba!
Travel by Americans to Cuba

After the flexibilization of the relationship between both countries, citizens and residents of the United States interested in traveling to Cuba, who do not have a specific license granted by the Office for Foreign Asset Control (OFAC) of the Treasury Department, can apply to one of the following categories authorized by the US government:
1. To visit a close member of one's own family or of the person with whom one shares one's home.
2. To serve the government of the United States, the government of another country or an intergovernmental organization.
3. To carry out press activities, whether it be as a journalist (full time or independently) or as technical- or help staff.
4. To carry out professional research or participating in professional events unrelated with the promotion of tourism in Cuba.
5. To participate in educational activities not connected with the obtaining of an academic title.
6. To participate in religious activities in the name of religious organizations located in the United States.
7. To participate in presentations, workshops and sports competitions among amateurs, semi-professionals or of another sort.
8. To provide support to the Cuban people by means of individuals or non-governmental organizations that seek to strengthen civil society
9. To carry out humanitarian projects designed to benefit directly the Cuban people: medical-, environmental-, agricultural projects, among others.
10. To collect information related with Cuba for non-commercial ends in the name of private foundations or educational institutions.
11. To export, import or transmit information or informational material.
12. To carry out market research, commercial marketing efforts, sales and delivery negotiation accompanied by services or articles in Cuba.

For further information: ww.treasury.gov/ofac.org »

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