AT MELIÁ CUBA WE’RE REALLY LOOKING FORWARD
TO WELCOMING YOU TO THE CARIBBEAN’S LARGEST ISLAND AGAIN

360° Welfare
We’ve improved our demanding health and safety protocols to ensure your welfare everywhere in the hotel.

Distance brings us closer
We’ve changed our spatial layouts so we can still be close to you while distancing and you can have unforgettable experiences in a safer hotel.

Service digitalisation
We’re making use of new technologies so we can be close to you with a safer service.

Revamped settings
We’re giving you a new start in fully renovated facilities where you can enjoy reinvigorating experiences in harmony with your surroundings.

Sustainable environments
Responsible tourism committed to the environment remains one of our main principles.

Our commitment
We’ve thought of every detail to ensure your safety while you’re staying at Meliá Cuba.





We’ve designed this future to be safer for our guests and employees
• We’ve introduced new officially approved products and equipment to ensure maximum cleanliness levels.
• We’ve developed a special prevention and maintenance plan for ventilation, air conditioning and water circuits.
• We’ve introduced new laundry washing and collecting protocols to prevent cross contamination.
• We’ve redesigned areas by considering safe distances between tables and furniture in general.
• We’ll make it easy for you to follow these new dynamics with appropriate signage
• We’ve added hand sanitizer dispensers in all common areas.
• We’ve introduced assisted services, individual formats and extended opening times.
• You can now also ask for your food as a takeaway to enjoy on the beach, in your room or anywhere you please
• We’ll put up new signs and up-to-date information with our safety measures to make it easier for you to use every hotel area or service
• We’ll provide you with a digital directory of the hotel and its services via the TV in your room.
• We’ve redesigned our health and safety protocols in areas for employees.
• We’ve provided appropriate protection products and equipment.
• We’ve adapted our working routines to prevent risk situations
• We’ll have permanent areas with up-to-date information with professional assistance for all our service staff
• Our destinations in Cuba are served by the excellent Cuban health system.