Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

The Level - Meliá Buenavista

THE LEVEL

Where the sky is the limit

The Level throughout the hotel and accommodations, including other attentions and exclusive services rendered according to the type of room, so that guests can enjoy an ultimate experience surrounded by the natural luxury of Cayo Santa Maria.

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Services and Facilities

  • Butler service
  • Butler
  • Butler or concierge menu
  • Free late check-out guaranteed up until 16:00 hrs (subject to availability)
  • Beach Concierge service (10:00-18:00hrs)
  • Pool Concierge
  • Luggage packing ad unpacking
  • Personalised Premium Bar (served to suit the guest's tastes)
  • Bathtub preparation with candles and salts (once during your stay)
  • Mini-bar stocked daily with water, soft drinks, juice and beer
  • One hydrothermal circuit in Yhi Spa included per person per stay
  • Private transfer In/Out to Santa Clara Abel Santa María International Airport and Cayo Santa María Cayo Las Brujas Airport–Hotel (1 per room) / minimum 5 nights stay in The Level Royal Suite, The Level Grand Suite Sea View, Villa Zaida del Rio The Level, Three Bedroom Villa The Level and Four Bedroom Villa The Level
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ROOMS AND SUITES (108)

• 50 The Level Junior Suite  • 20 Junior Suite Sea View The Level  • 30 Romance Junior Suite Sea View The Level  • 2 The Level Royal Suite  • 2 The Level Grand Suite Sea View  • 1 Villa Zaida Del Rio The Level  • 2 Three Bedroom Villa The Level  • 1 Four Bedroom Villa The Level

THE LEVEL JUNIOR SUITE (50)

Our 50 Junior Suites The Level (62 m²) are very comfortable, spacious and functional. Located in 2-story bungalows with terrace and bench-sofa, garden or swimming pool view. Bath equipped with whirlpool and a small terrace with outdoor shower.

  • Satellite LCD-TV.
  • Beds: 2 doubles or 1 king size
  • Bath tub with hydromassage
More informationBOOK>

JUNIOR SUITE SEA VIEW THE LEVEL (20)

To unwind, enjoy or simply dream, our 20 The Level Sea View Junior Suites measuring 62 m², are ideal. They are located on the ground floor of the two-storey bungalows. They have a terrace with a bench-sofa and views of the sea. They also have a water massage bathtub and a small terrace with an outdoor shower.

  • Electric coffeemaker / tea and coffee service.
  • Beds: 2 doubles or 1 king size
  • Wi-Fi connection (free of charge)
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ROMANCE JUNIOR SUITE SEA VIEW THE LEVEL (30)

Make your dreams come true by staying in any of our 30 wonderful Romance Junior Suite Sea View The Level. Each suite measures 62 m² and is extremely welcoming, spacious and comfortable. They are located on the upper storey of two-floor bungalows. They have terraces with a sofa-bench and views of the sea. They have a massage bathtub and a small bathing terrace with an outdoor shower.

  • Electric coffeemaker / tea and coffee service.
  • Beds: 2 doubles or 1 king size
  • Wi-Fi connection (free of charge)
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THE LEVEL ROYAL SUITE (2)

Our two Royal Suites The Level have been especially designed for romance and love. Located on the ground floor of 2- story bungalows covering an area of 106.83 m². Provided with a breakfast Palapa in the garden, 2 terraces with bench-sofa, garden view, Jacuzzi, terrace with outdoor shower and a privileged view of Punta Madruguilla. Privacy, comfort and romantic décor for an unforgettable stay

  • Romantic decoration
  • Wi-Fi connection (free of charge)
  • Privileged view of Punta Madruguilla
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THE LEVEL GRAND SUITE SEA VIEW (2)

Our 2 Grand Suites Vista Mar The Level excel for their elegance, privacy and absolute comfort. Located on the top floor of 2- story bungalows with ocean view. The rooms cover an area of 106.83 m² and are provided with 2 terraces with bench-sofa, Jacuzzi, terrace with outdoor shower and a privileged view of Punta Madruguilla.

  • Bathrobe and slippers
  • Wi-Fi connection (free of charge)
  • Privileged view of Punta Madruguilla
More informationBOOK>

VILLA ZAIDA DEL RIO THE LEVEL (1)

This unique villa is located in an area of absolute tranquility and privacy, covering 250 m². Comfortably furnished and elegantly decorated, inspired by the work of the Cuban artist whose name it bears.

  • Chairs, sun loungers, lounge chairs and table in the balcony.
  • Wi-Fi connection (free of charge)
  • King-sized bed
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THREE BEDROOM VILLA THE LEVEL (2)

Enjoy the privacy afforded by this unique adults-only ambience, and the benefits of The Level’s exclusive service. Our beautiful villa is ideal for a truly luxurious holiday in a unique beachfront setting with three spacious bedrooms, a semi-Olympic pool and pleasant outdoor spaces with a terrace for barbecues and direct access to the beach.

  • Living Room-Entrance Hall
  • Wi-Fi connection (free of charge)
  • Independent parking area and front door
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FOUR BEDROOM VILLA THE LEVEL (1)

Treat yourself to a perfect holiday in this idyllic villa by the sea. You can relax in a totally private adults-only setting, designed to meet the highest comfort standards of our The Level service. This amazing villa has four spacious bedrooms, a semi-Olympic pool and lovely outdoor spaces that include a terrace for barbecues and direct access to the beach.

  • Living Room-Entrance Hall
  • Wi-Fi connection (free of charge)
  • Independent parking area and front door
More informationBOOK>

ONLINE DINING RESERVATION

Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates.
Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food.

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RESTAURANTS

Meliá Buenavista - Restaurante Bistró

Restaurante Bistró "Los Navegantes"

Located in the main building of the hotel next to the International Restaurant with air-conditioning, panoramic windows offering views of the terraces, central swimming pool and Punta Madruguilla cove. Entertainment: small musical groups

  • Specialty: Gourmet
  • Open: 7 days a week
  • Location: Interior
  • Schedule: 18:30 - 22:00, A la Carte

Meliá Buenavista - Restaurante Internacional

Restaurante Internacional "Los Caribes"

Located in the central building. Air conditioned and offers varied dishes in the purest gourmet style. Entertainment: live music performed by a small group.

  • Specialty: Gourmet
  • Open: 7 days a week
  • Location: Interior
  • Schedule: Dinner: 18:30 - 22:00, A la Carte

Meliá Buenavista - Restaurante Ranchón Playa

Restaurante Ranchón Playa "Los Marinos"

Rustic Caribbean grill restaurant located in front of the hotel with view of the ocean and main road. Air-conditioned and surrounded by terraces overlooking the beach and Punta Madruguilla cove. The restaurant has its own bar which serves hot and cold drinks. Entertainment: small musical groups.

  • Specialty: Gourmet
  • Open: 7 days a week
  • Location: Exterior
  • Schedule:
    Breakfast: 07:30 - 11:00, A la carte and mini-buffet
    Lunch: 13:00 - 16:00, A la carte and mini-buffet
    Dinner: 18:30 - 22:00, A la carte and mini-buffet

Meliá Buenavista - Bar Piscina

Bar Piscina "La Caracola"

Located in the central building of the hotel in the main swimming pool area. Located outdoor with terraces overlooking the swimming pool, water mirrors and Punta Matamoros Cove

  • Specialty:
  • Open: 7 days a week
  • Location: Pool
  • Schedule: 10:00 - 17:00

Meliá Buenavista - Bar Playa

Bar Playa "La Duna"

Located on the boardwalk that connects the main building with the beach grill restaurant. Provides service to the beach and bungalow-rooms swimming pool area

  • Specialty: Drinks and liquors
  • Open: 7 days a week
  • Location: Beach
  • Schedule: 10:00 - 17:00

Meliá Buenavista - Lobby Bar y Piano Bar

Lobby Bar y Piano Bar "La Notte"

It is located in the hotel’s main building, opposite the main swimming pool. It is air-conditioned and has outside terrace areas with a view of the swimming pool, glistening waters and Punta Matamoros cove. Piano bar service (19:00- 22:00): Entertainment with piano music. Pianist

  • Specialty:
  • Open: 7 days a week
  • Location: Lobby bar
  • Schedule: 24 hours

Meliá Buenavista - Sunset Bar

Sunset Bar

Our beach bar invites you to enjoy the sublime coastal landscape of Cayo Santa María. Ideal for refreshments while at this beautiful beach or for magical moments as the sun sets over the sea.

  • Specialty: Drinks and cocktails
  • Open: 7 days a week
  • Location: Beach
  • Schedule: 10:00 - 19:00

The Level - Personalised service - Meliá Buenavista

PERSONALISED SERVICE

The Level floor offers Concierge Service, a guarantee of personalised attention in an elegant, sophisticated atmosphere. This service is associated with luxury accommodations which offer solicitous staff always attentive to guests’ needs and knowledgeable about the destination.

Enjoy the personalised butler service

  • Bathrobe in the room.
  • Concierge Service (07:00-23:00 hrs).
  • Exclusive breakfast service (either in the room or breakfast restaurant).
  • Express delivery and collection of luggage
  • Gifts on arrival
  • Mini-bar stocked daily with soft drinks, beer and bottled water.
  • Private check-in until 22:00 hrs.
  • Towel service in the room.
  • VIP bath amenities (on arrival)
  • Welcome cocktail
  • Welcome memento with a letter from the Manager