Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

SERVICES AND FACILITIES IN MELIÁ BUENAVISTA

Meliá Buenavista - Excepcional The Level

THE LEVEL

The Level throughout the hotel and accommodations, including other attentions and exclusive services rendered according to the type of room, so that guests can enjoy an ultimate experience surrounded by the natural luxury of Cayo Santa Maria.

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Concierge

CONCIERGE

Service offered in the Reception area, where our concierge coordinates, directs and offers any type of information related to the hotel or city.

Service offered in the Reception area, where our concierge coordinates, directs and offers any type of information related to the hotel or city.

  • Open: 7 days a week
  • Schedule: 24 hours

Beauty parlor ($)

BEAUTY PARLOR ($)

Beauty salon service so that ladies and gentlemen can forget their worries and think only of themselves. Wide selection of services provided by qualified staff tending to the slightest details.

Beauty salon service so that ladies and gentlemen can forget their worries and think only of themselves. Wide selection of services provided by qualified staff tending to the slightest details.

  • Open: 7 days a week
  • Schedule: 09:00 - 17:00

Room Service

ROOM SERVICE

Menu with varied offer of snacks and dishes served to your liking, 24 -hours a day at no additional cost

Menu with varied offer of snacks and dishes served to your liking, 24 -hours a day at no additional cost

  • Open: 7 days a week
  • Schedule: 24 hours

Beauty & SPA: YHI SPA

BEAUTY & SPA: YHI SPA

An idyllic oasis where care of the body occupies a privileged place. High quality service for awakening emotions. A selection of body treatments and massages to stimulate the senses and renew the mind. - Building with Reception Area. – Lounge - Swimming pool with outdoor Jacuzzi – Terraces – Showers – Pergolas – Palapas - Individual outdoor eco-palapas (2) - Massage cubicles for couples - Complete moist circuits (2)

An idyllic oasis where care of the body occupies a privileged place. High quality service for awakening emotions. A selection of body treatments and massages to stimulate the senses and renew the mind. - Building with Reception Area. – Lounge - Swimming pool with outdoor Jacuzzi – Terraces – Showers – Pergolas – Palapas - Individual outdoor eco-palapas (2) - Massage cubicles for couples - Complete moist circuits (2)

  • Open: 7 days a week
  • Schedule: 09:00 - 18:00
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Medical services: 24-hr International Clinic ($)

MEDICAL SERVICES: 24-HR INTERNATIONAL CLINIC ($)

  • Open: 7 days a week
  • Schedule: 24 hours

Fitness Center

FITNESS CENTER

Gym equipped with modern technology and a variety of exercises for eliminating worries in an environment of wellness and health.
- Cardiovascular equipment
- Weights

Gym equipped with modern technology and a variety of exercises for eliminating worries in an environment of wellness and health.
- Cardiovascular equipment
- Weights

  • Open: 7 days a week
  • Schedule: 07:00 - 19:00

Internet Service: Wi-Fi (free)

INTERNET SERVICE: WI-FI (FREE)

Surf the Internet without wired connections in different areas of the hotel.

Surf the Internet without wired connections in different areas of the hotel.

  • Open: 7 days a week
  • Schedule: 24 hours

Car Rental ($)

CAR RENTAL ($)

Fast and secure service, backed by a modern fleet of vehicles and specialized personnel. Cars, 4x4, minivans and motorcycles, 24-hour maintenance service. To and from airport transfer (on request).

Fast and secure service, backed by a modern fleet of vehicles and specialized personnel. Cars, 4x4, minivans and motorcycles, 24-hour maintenance service. To and from airport transfer (on request).

  • Open: 7 days a week
  • Schedule: 09:00 - 17:00

Internal transfer: Cayo Santa María ($)

INTERNAL TRANSFER: CAYO SANTA MARÍA ($)

Regular daily shuttle service, running approximately hourly, between all the hotels on the Cayo and villages outside of the hotels.
Enquire at Reception for requests and timetable.

Regular daily shuttle service, running approximately hourly, between all the hotels on the Cayo and villages outside of the hotels.
Enquire at Reception for requests and timetable.

  • Open: 7 days a week
  • Schedule: 09:00 - 24:00

HOTEL POOLS


Pool Lobby

LOBBY

Located in the Lobby area and surrounded by water mirrors overlooking Punta Madruguilla Sea.

  • Brackish: No
  • Exterior: Yes
  • Children's area : No
  • Heated : No
  • Indoor: Yes

Pool Bungalow Area

BUNGALOW AREA

Located in the bungalows area, it offers guests easy and direct access to the beach grill restaurant and to the rooms overlooking the pool.

  • Brackish: No
  • Exterior: Yes
  • Children's area : No
  • Heated : No
  • Indoor: Yes