Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

THE LEVEL

Where the sky is the limit

Exclusive area decorated with bright colors and elegant Cuban marble. Located on the upper floors (18, 19, 20 and 21) with absolute independence, privacy, panoramic views of the Havana Malecon and catering to 102 Standard rooms, Junior Suites, Suites and Master Suites.

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Services and Facilities

Concierge
Bathtub preparation with candles and salts (once during your stay) (only in Master Suite The Level / Grand Suite The Level)
Independent areas with exclusive rooms
Lift with direct access
24 hours Room Service with cost
Mini-bar stocked daily with water, soft drinks, juice and beer ($)
Concierge Service
Babysitting service (book 24 hours in advance - $)
Private transfer In / Out Havana International Airport José Martí / Baracoa Airport - Hotel (1 per room) / 3 nights stay in The Level Master Suite and The Level Grand Suite)

ROOMS AND SUITES (78)

• 38 The Level • 7 The Level Junior Suite • 12 The Level Grand Suite • 21 The Level Master Suite

THE LEVEL (38)

Our 38 charming and spacious THE LEVEL rooms (27.3 m²) are situated in a unique setting, surrounded by peace, tranquility and modern comforts.

Air Conditioning
In-room safe
Satellite TV

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THE LEVEL JUNIOR SUITE (7)

Spectacular THE LEVEL Junior Suites (42.9 m²) where time seems to stand still. Provided with maximum comfort, privacy and elegance. Ideal for a peaceful sojourn.

Air Conditioning
Jacuzzi in room
Assorted minibar ($)

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THE LEVEL GRAND SUITE (12)

Our charming THE LEVEL GRAND SUITE are ideal for those who wish to live in an ambience of peace and tranquility, comfort and beauty. Spacious (56.1 m²) and flooded with light and bright tropical colors.

Air Conditioning
Assorted minibar ($)
Iron and ironing board

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THE LEVEL MASTER SUITE (21)

These 21 magnificent Master Suites THE LEVEL are truly privileged spaces within the hotel, covering an area of 90.7 m², provided with maximum elegance comfort and privacy.

Air Conditioning
Jacuzzi in room
Assorted minibar ($)

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ONLINE DINING RESERVATION

Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates.
Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food.

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RESTAURANTS

El Cobijo Real

Everything in this exclusive VIP bar located in the Executive Floor has been designed with exquisite taste. It offers a service of excellence that modern businesspeople require. Exclusive personalised service and absolute privacy.

Specialty: Drinks and liquors
Open: 7 days a week
Location: Interior
Schedule: 07:00 - 23:00

PERSONALISED SERVICE

The Level floor offers Concierge Service, a guarantee of personalised attention in an elegant, sophisticated atmosphere. This service is associated with luxury accommodations which offer solicitous staff always attentive to guests’ needs and knowledgeable about the destination.

Enjoy the personalised butler service

Bathrobe in the room.
Concierge Service (07:00-23:00 hrs).
Exclusive breakfast service (either in the room or breakfast restaurant).
Express delivery and collection of luggage
Gifts on arrival
Mini-bar stocked daily with soft drinks, beer and bottled water.
Private check-in until 22:00 hrs.
Towel service in the room.
VIP bath amenities (on arrival)
Welcome cocktail
Welcome memento with a letter from the Manager