Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

ROYAL SERVICE BY PARADISUS

The most intimate and exclusive experience

Find an authentic hotel within the hotel in this exclusive area of our Paradisus ecoresorts. We offer you the most intimate and personalised experience: spacious suites with a private butler, priority service and a wide range of bookable facilities and superior category services. An environment designed for adults over 18 years of age, ideal for enjoying the peace and tranquillity of Cayo Santa María, or for embarking on a sublime experience.

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Services and Facilities

Piscina swim up exclusiva en hoteles con swim up
Private Transfer In / Out Santa Clara Abel Santamaria International Airport / Cayo Santa María Cayo Las Brujas Airport - Hotel (1 per room) / 5 nights stay in Royal Service Suite Garden Swim-Up

Other Services...

24-hour room service (no charge)
24-hr porter service
Assistance and arrangements. Bookings and Transfers
Bathtub preparation with candles and salts (once during your stay)
Beach Concierge service (10:00-18:00hrs)
Butler
Butler or concierge menu
Butler service
Daily turndown service
Discount (%) on massages at YHI-Spa (or outside of the Yhi Spa)
Diving reservations (priority )
Drinks service and refreshing wipes available on request
Early check- in subject to availability
Exclusive bars and/or restaurants
Exclusive beach area
Exclusive Lounge
Exclusive lounge terrace
Exclusive reception
Exclusive swimming pool
Express Laundry service ($)
First pressing service free (two pieces per pax)
Free late check-out guaranteed up until 14:00 hrs
Free late check-out until 4 PM (according to availability)
In-room spa only for rooms with bathtub or whirlpool bath ($)
Independent building with exclusive rooms
Independent entrance
Luggage packing ad unpacking
Mini snacks from 15:00 hrs on
Mini-bar stocked daily
Personalised check-in/check-out at separate reception
Personalised Premium Bar (served to suit the guest's tastes)
Personalised welcome card with the guest’s name on arrival
Personalized attention during your stay
Pillow menu
Pool Concierge
PRE ARRIVAL FORM service (PAF)
Priority reservations at à la carte restaurants
Reservation of Sports Fields (priority)
Royal Service / Concierge manager
Special ammenities
Towels for beach / Swimming pool in the room
Wi-Fi Service (free)

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ROOMS AND SUITES (134)

• 66 Junior Suite Royal Service • 30 Junior Suite Garden Swim-Up Royal Service • 26 Master Suite Royal Service • 12 Master Suite Garden Swim-Up Royal Service

JUNIOR SUITE ROYAL SERVICE (66)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in four-storey Swim Up-style bungalows. Affording views of the gardens and swimming pools (levels 1 and 2). In an area of 47 m², guests can enjoy a lounge, bedroom with TV, king-size or twin beds, bathtub, sofabed. Each 2-3 bungalows have access to a Swim Up pool.

In-room safe
Iron and ironing board
Ceiling fan

More informationBOOK>

JUNIOR SUITE GARDEN SWIM-UP ROYAL SERVICE (30)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in four-storey Swim Up-style bungalows. Offering views of the garden areas and direct access to a swim up pool (level 0). In an area of 47 m², guests can enjoy a lounge, bedroom with TV, king-size or twin beds, bathtub, sofabed and private garden with Balinese bed.

Air Conditioning
In-room safe
Minibar

More informationBOOK>

MASTER SUITE ROYAL SERVICE (26)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in three-storey Swim Up-style bungalows. These spacious rooms offer views of the gardens and pools (level 1). In an area of 102 m², guests can enjoy a lounge-dining room with TV, sofabed, bathroom with closet and shower. Bedroom with sofa and TV, king-size bed, bathtub, double dressing closet, bathroom with double shower tray and double sink, as well as covered terrace.

Air Conditioning
In-room safe
Minibar

More informationBOOK>

MASTER SUITE GARDEN SWIM-UP ROYAL SERVICE (12)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in three-storey Swim Up-style bungalows. These spacious rooms offer garden views and direct access to a swim up pool (level 0). In a total area of 102 m², guests can enjoy a lounge-dining room with TV, sofabed, bathroom with shower and closet; Bedroom with sofa and TV, king-size bed, bathtub, bathroom with double shower tray and double sink, double dressing closet, covered terrace with outdoor shower and private garden with Balinese bed.

In-room safe
Minibar
Iron and ironing board

More informationBOOK>

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ONLINE DINING RESERVATION

Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates.
Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food.

Book a table >

RESTAURANTS

Sunrise Grill

By our exclusive pool for Royal Service guests, you can enjoy this inviting space, perfect for accompanying your restful moments with specialities from the grill, delicious snacks, as well as a refreshing range of cocktails. * Exclusive Royal Service (adults only)

Specialty: Grilled Food & Snacks
Open: 7 days a week
Location: Swimming pool reserved only for Royal Service guests
Schedule: 10:00 - 19:00, A la Carte

“Royal Restaurant” VIP Breakfast Bar

Enjoy an exquisite à la carte menu of culinary delights for breakfast, lunch and dinner, in the exclusive and private setting of our Royal Service area.
* Exclusive Royal Service (adults only)

Specialty: International food
Open: 7 days a week
Location: Royal Service Building
Schedule:
Breakfast: 07:30 - 10:00, A la carte and mini-buffet
Lunch: 13:00 - 15:00, A la carte and mini-buffet
Dinner: 18:30 - 22:00, A la carte and mini-buffet

Lobby Bar "La Notte"

Situated in the lobby of the exclusive Royal Service area, you can enjoy a drink or a coffee at any time of day, accompanied by music. In a private, quiet and well-designed setting, you can enjoy an excellent range of Premium drinks, as well as light snacks and a teatime service.
* Exclusive Royal Service (adults only)

Specialty: Drinks and liquors
Open: 7 days a week
Location: Royal Service Building
Schedule: 24 hours

Sunrise Bar

At our exclusive pool for Royal Service guests, you can enjoy the options from this exquisite à la carte themed bar, with a delicious range of cocktails and drinks for an unforgettable experience.
* Exclusive Royal Service (adults only)

Specialty: Drinks and cocktails
Open: 7 days a week
Location: Swimming pool reserved only for Royal Service guests
Schedule: 10:00 - 18:00, A la Carte

ONLINE BUTLER

Attentive butler service in the room 24/7. From unpacking and packing your luggage to taking breakfast orders for the next day, not to mention shoe polishing, bed turn-down service at night, assistance with outings and reservations at a la carte restaurants.
Ask our online butler for the services that can be arranged prior to your arrival. During your stay, our butler will remain attentive to your requests and preferences.

Enjoy the personalised butler service

Assistance in planning and coordinating tours , car rental and extra-hotel activities
Full-time personalized and dedicated attention
Laundry reception and delivery service
Personalized coffee service
Pressing of two pieces of clothing upon arrival
Transfers reservation
Aromatic experience in the privacy of your room
Breakfast order for the following day
Delivery of messages and in-house bulletin to the room
In-Room Spa service and Aromas Menu (with charge and on request)
Lounge chair rental in the swimming pool and private beach area
Personalized mini-bar
Personalized turndown service / nightly compliments
Personalized wake up call
Snacks and tea time service from 18:00 hrs to 21:00 hrs