Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

Royal Service By Paradisus - Paradisus Los Cayos

ROYAL SERVICE BY PARADISUS

The most intimate and exclusive experience

Find an authentic hotel within the hotel in this exclusive area of our Paradisus ecoresorts. We offer you the most intimate and personalised experience: spacious suites with a private butler, priority service and a wide range of bookable facilities and superior category services. An environment designed for adults over 18 years of age, ideal for enjoying the peace and tranquillity of Cayo Santa María, or for embarking on a sublime experience.

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Services and Facilities

  • Piscina swim up exclusiva en hoteles con swim up
  • Private Transfer In / Out Santa Clara Abel Santamaria International Airport / Cayo Santa María Cayo Las Brujas Airport - Hotel (1 per room) / 5 nights stay in Royal Service Suite Garden Swim-Up
Other Services...
  • 24-hour room service (no charge)
  • 24-hr porter service
  • Assistance and arrangements. Bookings and Transfers
  • Bathtub preparation with candles and salts (once during your stay)
  • Beach Concierge service (10:00-18:00hrs)
  • Butler
  • Butler or concierge menu
  • Butler service
  • Daily turndown service
  • Discount (%) on massages at YHI-Spa (or outside of the Yhi Spa)
  • Diving reservations (priority )
  • Drinks service and refreshing wipes available on request
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ROOMS AND SUITES (134)

• 66 Junior Suite Royal Service  • 30 Junior Suite Garden Swim-Up Royal Service  • 26 Master Suite Royal Service   • 12 Master Suite Garden Swim-Up Royal Service

JUNIOR SUITE ROYAL SERVICE (66)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in four-storey Swim Up-style bungalows. Affording views of the gardens and swimming pools (levels 1 and 2). In an area of 47 m², guests can enjoy a lounge, bedroom with TV, king-size or twin beds, bathtub, sofabed. Each 2-3 bungalows have access to a Swim Up pool.

  • In-room safe
  • Iron and ironing board
  • Ceiling fan
More informationBOOK>

JUNIOR SUITE GARDEN SWIM-UP ROYAL SERVICE (30)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in four-storey Swim Up-style bungalows. Offering views of the garden areas and direct access to a swim up pool (level 0). In an area of 47 m², guests can enjoy a lounge, bedroom with TV, king-size or twin beds, bathtub, sofabed and private garden with Balinese bed.

  • Air Conditioning
  • In-room safe
  • Minibar
More informationBOOK>

MASTER SUITE ROYAL SERVICE (26)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in three-storey Swim Up-style bungalows. These spacious rooms offer views of the gardens and pools (level 1). In an area of 102 m², guests can enjoy a lounge-dining room with TV, sofabed, bathroom with closet and shower. Bedroom with sofa and TV, king-size bed, bathtub, double dressing closet, bathroom with double shower tray and double sink, as well as covered terrace.

  • Air Conditioning
  • In-room safe
  • Minibar
More informationBOOK>

MASTER SUITE GARDEN SWIM-UP ROYAL SERVICE (12)

Suite for adults only
Located in the Royal Service area of the hotel, designed for adults over 18 years of age, the services and amenities in this space have been designed with impeccable attention to detail. Located in three-storey Swim Up-style bungalows. These spacious rooms offer garden views and direct access to a swim up pool (level 0). In a total area of 102 m², guests can enjoy a lounge-dining room with TV, sofabed, bathroom with shower and closet; Bedroom with sofa and TV, king-size bed, bathtub, bathroom with double shower tray and double sink, double dressing closet, covered terrace with outdoor shower and private garden with Balinese bed.

  • In-room safe
  • Minibar
  • Iron and ironing board
More informationBOOK>

ONLINE DINING RESERVATION

Quality, excellence and a delicious selection of gastronomic options for a unique and enjoyable culinary experience to satisfy the demands of the most discerning palates.
Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food.

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RESTAURANTS

Paradisus Los Cayos - Sunrise Grill

Sunrise Grill

By our exclusive pool for Royal Service guests, you can enjoy this inviting space, perfect for accompanying your restful moments with specialities from the grill, delicious snacks, as well as a refreshing range of cocktails. * Exclusive Royal Service (adults only)

  • Specialty: Grilled Food & Snacks
  • Open: 7 days a week
  • Location: Swimming pool reserved only for Royal Service guests
  • Schedule: 10:00 - 19:00, A la Carte

Paradisus Los Cayos - “Royal Restaurant” VIP Breakfast Bar

“Royal Restaurant” VIP Breakfast Bar

Enjoy an exquisite à la carte menu of culinary delights for breakfast, lunch and dinner, in the exclusive and private setting of our Royal Service area.
* Exclusive Royal Service (adults only)

  • Specialty: International food
  • Open: 7 days a week
  • Location: Royal Service Building
  • Schedule:
    Breakfast: 07:30 - 10:00, A la carte and mini-buffet
    Lunch: 13:00 - 15:00, A la carte and mini-buffet
    Dinner: 18:30 - 22:00, A la carte and mini-buffet

Paradisus Los Cayos - Lobby Bar

Lobby Bar "La Notte"

Situated in the lobby of the exclusive Royal Service area, you can enjoy a drink or a coffee at any time of day, accompanied by music. In a private, quiet and well-designed setting, you can enjoy an excellent range of Premium drinks, as well as light snacks and a teatime service.
* Exclusive Royal Service (adults only)

  • Specialty: Drinks and liquors
  • Open: 7 days a week
  • Location: Royal Service Building
  • Schedule: 24 hours

Paradisus Los Cayos - Sunrise Bar

Sunrise Bar

At our exclusive pool for Royal Service guests, you can enjoy the options from this exquisite à la carte themed bar, with a delicious range of cocktails and drinks for an unforgettable experience.
* Exclusive Royal Service (adults only)

  • Specialty: Drinks and cocktails
  • Open: 7 days a week
  • Location: Swimming pool reserved only for Royal Service guests
  • Schedule: 10:00 - 18:00, A la Carte

Royal Service By Paradisus - Online Butler - Paradisus Los Cayos

ONLINE BUTLER

Attentive butler service in the room 24/7. From unpacking and packing your luggage to taking breakfast orders for the next day, not to mention shoe polishing, bed turn-down service at night, assistance with outings and reservations at a la carte restaurants.
Ask our online butler for the services that can be arranged prior to your arrival. During your stay, our butler will remain attentive to your requests and preferences.

Enjoy the personalised butler service

  • Assistance in planning and coordinating tours , car rental and extra-hotel activities
  • Full-time personalized and dedicated attention
  • Laundry reception and delivery service
  • Personalized coffee service
  • Pressing of two pieces of clothing upon arrival
  • Transfers reservation
  • Aromatic experience in the privacy of your room
  • Breakfast order for the following day
  • Delivery of messages and in-house bulletin to the room
  • In-Room Spa service and Aromas Menu (with charge and on request)
  • Lounge chair rental in the swimming pool and private beach area
  • Personalized mini-bar
  • Personalized turndown service / nightly compliments
  • Personalized wake up call
  • Snacks and tea time service from 18:00 hrs to 21:00 hrs