Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

AWARDS AND ACKNOWLEDGEMENTS


2022 - TripAdvisor: Travellers' Choice

2022 - TripAdvisor: Travellers' Choice

Each year, TripAdvisor's Travelersʼ Choice Awards globally recognizes the commitment to excellence in the travel industry based on the opinions and ratings of travelers and industry professionals. An award for outstanding dedication.


2020 - World Travel Awards: Cuba´s Leading Resort

2020 - World Travel Awards: Cuba´s Leading Resort

Chosen as the best resort in Cuba by the World Travel Awards 2020. These awards recognise and celebrate the undisputed market leaders in all the sectors of the worldwide tourist industry, and travel agents, tour operators, specialist media and guests themselves take part in the selection process.


2020 - Tripadvisor: Travelers’ Choice Best of the Best

2020 - Tripadvisor: Travelers’ Choice Best of the Best

TripAdvisor's Travelersʼ Choice Best of the Best awards celebrate the most exclusive travel experiences each year by analyzing reviews, ratings and reports from travelers around the world. A selected list of the best of the best.


2019 - Condé Nast Johansens: Awards for Excellence Winners Americas

2019 - Condé Nast Johansens: Awards for Excellence Winners Americas

Certified by Condé Nast Johansens as the best hotel with spa. The award for excellence given by this travel website is the result of online voting, guest quality surveys and the assessment of an international team of experts.


2019 - TripAdvisor: Certificate of Excellence

2019 - TripAdvisor: Certificate of Excellence

Award for the hotel's hospitality and popularity on the world's largest travel website, granted for achieving the highest score from its clients on a regular basis.


2018 - TripAdvisor: Certificate of Excellence

2018 - TripAdvisor: Certificate of Excellence

Award for the hotel's hospitality and popularity on the world's largest travel website, granted for achieving the highest score from its clients on a regular basis.


2018 - Traveller Made: Hotel Partner

2018 - Traveller Made: Hotel Partner

Hotel Partner of the Traveller Made website grouping together designers of exclusive trips.


2018 - Kiwi Collection: Member of Kiwi Collection: Luxury Hotels & Resorts

2018 - Kiwi Collection: Member of Kiwi Collection: Luxury Hotels & Resorts

Our hotel is a member of the select Kiwi Collection: Luxury Hotels.


2017 - TripAdvisor: Certificate of Excellence

2017 - TripAdvisor: Certificate of Excellence

Award for the hotel's hospitality and popularity on the world's largest travel website, granted for achieving the highest score from its clients on a regular basis.


2017 - CITMA: Environmental Certification

2017 - CITMA: Environmental Certification

As a result of the importance we place on protecting the environment, we have received environmental certification from CITMA (the Ministry for Science, Technology and the Environment).


2016 - TripAdvisor: Certificate of Excellence

2016 - TripAdvisor: Certificate of Excellence

Award for the hotel's hospitality and popularity on the world's largest travel website, granted for achieving the highest score from its clients on a regular basis.


2016 - Condé Nast Johansens: Luxury Spa Awards for Excellence

2016 - Condé Nast Johansens: Luxury Spa Awards for Excellence

The Paradisus Río de Oro resort has received more awards in the 2016 Spa Awards for Excellence in the category of Best for Couples in The Americas and The Caribbean. This annual award recognises the quality of the spas listed in the Luxury Spa Guide, published by the prestigious company Condé Nast Johansens.


2016 - World Travel Awards: World Travel Awards

2016 - World Travel Awards: World Travel Awards

Chosen as the best spa resort in Cuba by the World Travel Awards 2016. These awards recognise and celebrate the undisputed market leaders in all the sectors of the worldwide tourist industry, and travel agents, tour operators, specialist media and guests themselves take part in the selection process.


2015 - Condé Nast Johansens: Awards for Excellence Winners Americas

2015 - Condé Nast Johansens: Awards for Excellence Winners Americas

The “Aguas de Oro” Yhi Spa at the Ultra All Inclusive resort won the 2015 Award for Excellence for Worldwide Luxury Spas, in the Condé Nast Johansens Readers' Award category. This centre, dedicated to wellness of the mind and body, offers a selection of natural treatments and therapies, in a setting full of tropical beauty and the magic of expert hands. Online votes, reviews from guests and the views of local experts were all taken into account by the prestigious firm when awarding Paradisus Río de Oro this annual acknowledgement of excellence within the luxury market.


2015 - World Travel Awards: Cuba´s Leading Spa Resort

2015 - World Travel Awards: Cuba´s Leading Spa Resort

Chosen as the best spa resort in Cuba by the World Travel Awards 2015. These awards recognise and celebrate the undisputed market leaders in all the sectors of the worldwide tourist industry, and travel agents, tour operators, specialist media and guests themselves take part in the selection process.