SERVICES AND FACILITIES IN PARADISUS RÍO DE ORO

Paradisus Río de Oro Resort & Spa - Excepcional Royal Service

ROYAL SERVICE

Our Royal Service at Paradisus Río de Oro invites you to experience the height of comfort and highly personalised services in an adults-only setting with premium quality and design standards. Our personalised service, attention to detail, exquisite room amenities and preferential services within the resort ensure we are uniquely different. We’re the ideal choice if you’re looking for a holiday with a difference in the most exceptional settings surrounded by breath-taking natural scenery.

Details >
Concierge Service

CONCIERGE SERVICE

The service is available 24 hours a day. Check-in. 14.00 Checkout: 12.00 Early check-in and late checkout ($). 24-hour telephone services ($). Credit cards issued by US banks are not accepted. Free open parking and luggage service.

The service is available 24 hours a day. Check-in. 14.00 Checkout: 12.00 Early check-in and late checkout ($). 24-hour telephone services ($). Credit cards issued by US banks are not accepted. Free open parking and luggage service.


Room Service

ROOM SERVICE

Enjoy the delights of Cuban and international cuisine in the intimacy of your room with excellence service.

Enjoy the delights of Cuban and international cuisine in the intimacy of your room with excellence service.

  • Open: 7 days a week
  • Schedule: 24 hours

Customer service

CUSTOMER SERVICE

Our customer service line is open 24 hours a day. The hotel also has smoking areas. No pets are allowed, except guide or assistance dogs. We offer our repeat guests special amenities on wedding and birthday anniversary trips.

Our customer service line is open 24 hours a day. The hotel also has smoking areas. No pets are allowed, except guide or assistance dogs. We offer our repeat guests special amenities on wedding and birthday anniversary trips.


Medical services

MEDICAL SERVICES

An international clinic ($), open 24 hours a day, is 15 minutes from the hotel. A doctor and nurse are available for first aid at the hotel from Monday to Saturday.

An international clinic ($), open 24 hours a day, is 15 minutes from the hotel. A doctor and nurse are available for first aid at the hotel from Monday to Saturday.


Fitness Center

FITNESS CENTER

The gym is next to the Yhi Spa. It is equipped with weights, aerobics room and cardiovascular equipment, including treadmills, exercise bikes and stepper. A personal instructor service is available in an air-conditioned room, with showers and a view of the gardens and the sea.

The gym is next to the Yhi Spa. It is equipped with weights, aerobics room and cardiovascular equipment, including treadmills, exercise bikes and stepper. A personal instructor service is available in an air-conditioned room, with showers and a view of the gardens and the sea.


Bureau de Change

BUREAU DE CHANGE

Our hotel offers this service at reception and at the bank office in the lobby on the standard floor.

Our hotel offers this service at reception and at the bank office in the lobby on the standard floor.


Health and Beauty: Beauty parlor ($)

HEALTH AND BEAUTY: BEAUTY PARLOR ($)

Immerse yourself in the beauty of the tropics and forget all your troubles. Keep fit and healthy with visits to our gym. Tone your muscles with state of the art equipment and under the supervision of a fitness coach. Enjoy a soothing dip in the Jacuzzi or experience a relaxing body massage in one our gazebos overlooking the sea.

Immerse yourself in the beauty of the tropics and forget all your troubles. Keep fit and healthy with visits to our gym. Tone your muscles with state of the art equipment and under the supervision of a fitness coach. Enjoy a soothing dip in the Jacuzzi or experience a relaxing body massage in one our gazebos overlooking the sea.

  • Open: 7 days a week
  • Schedule: 09:00 - 17:00

Health and Beauty: YHI-SPA ($)

HEALTH AND BEAUTY: YHI-SPA ($)

YHI-SPA for the enjoyment of hotel clients. The world’s most exclusive beauty treatments prepared with the exotic aromas and flavors of Cuba. Hydrothermal-steam circuit, hydro- massage, sensations shower, sauna, Balinese baths and relaxation lounge. Treatments administered by certified therapists. YHI-SPA facilities: separate lockers for ladies and gents, personal valet service, massage cubicles for couples, unisex beauty salon, salt-water swimming pool and private beach. All services are available for an extra charge.

YHI-SPA for the enjoyment of hotel clients. The world’s most exclusive beauty treatments prepared with the exotic aromas and flavors of Cuba. Hydrothermal-steam circuit, hydro- massage, sensations shower, sauna, Balinese baths and relaxation lounge. Treatments administered by certified therapists. YHI-SPA facilities: separate lockers for ladies and gents, personal valet service, massage cubicles for couples, unisex beauty salon, salt-water swimming pool and private beach. All services are available for an extra charge.

  • Open: 7 days a week
  • Schedule: 09:00 - 18:00

Diving Center: Scuba diving (included)

DIVING CENTER: SCUBA DIVING (INCLUDED)

At the 5-star All-Inclusive Paradisus Río de Oro Resort & SPA, diver lovers may have a real adventure exploring underwater tunnels adorned with coral, sponges and gorgonians in the colorful ocean depths. There is diving zone with an irregular and complicated underwater structure, forming high hillocks, caves, small valleys and vertical wall cliffs. In other areas the platform descends softly along wide gorgonians, sea fans and coral terraces. Also featured the attraction, charm and color of the typical Caribbean coral reef. The International Scuba Diving Club “Blue World” is located a mere 15 km from the hotel, offers a variety of scuba diving packages and initiation courses provided by ACUC - certified instructors. Please ask about the conditions for this service.

At the 5-star All-Inclusive Paradisus Río de Oro Resort & SPA, diver lovers may have a real adventure exploring underwater tunnels adorned with coral, sponges and gorgonians in the colorful ocean depths. There is diving zone with an irregular and complicated underwater structure, forming high hillocks, caves, small valleys and vertical wall cliffs. In other areas the platform descends softly along wide gorgonians, sea fans and coral terraces. Also featured the attraction, charm and color of the typical Caribbean coral reef. The International Scuba Diving Club “Blue World” is located a mere 15 km from the hotel, offers a variety of scuba diving packages and initiation courses provided by ACUC - certified instructors. Please ask about the conditions for this service.

  • Open: 7 days a week
  • Schedule: 09:00 - 17:00

Internet Service

INTERNET SERVICE

Access to free Wi-Fi in the lobby, pools, Yhi-Spa, beach bar and throughout the Royal Service floor.

Access to free Wi-Fi in the lobby, pools, Yhi-Spa, beach bar and throughout the Royal Service floor.

  • Open: 7 days a week
  • Schedule: 24 hours

Car Rental

CAR RENTAL

You can rent a car any day of the week at the Rent a Car Desk and also inquire about prices and makes of the cars available.

You can rent a car any day of the week at the Rent a Car Desk and also inquire about prices and makes of the cars available.

  • Open: 7 days a week
  • Schedule: 09:00 - 17:00

HOTEL POOLS


Pool
  • Saltwater: No
  • Outdoor: Yes
  • Kids Area : No
  • Heated : No
  • Indoor: No