ROYAL SERVICE AREAS AND AMENITIES

• Exclusive accommodation area with direct access.
• Exclusive function room-lounge-reception-concierge. Separate function room-lounge-reception-concierge.
• Gym and massage room
• Internet area
• Exclusive pool
• Exclusive beach
• VIP bar restaurant. Exclusive breakfast bar
• Exclusive bars and snack bar with access to separate swimming pool.
• Private pool and beach area.
• Differentiated Junior suite and suite rooms with access to swim-up pools. 
• Common areas, rooms, restaurants and bars with Wi-Fi service.  
• Preferential access to the resort’s standard services and areas (Paradisus Los Cayos, The Reserve at Paradisus los Cayos).

• Exclusive accommodation area with direct access.

• Exclusive function room-lounge-reception-concierge. Separate function room-lounge-reception-concierge.

• Gym and massage room

• Internet area

• Exclusive pool

• Exclusive beach

• VIP bar restaurant. Exclusive breakfast bar

• Exclusive bars and snack bar with access to separate swimming pool.

• Private pool and beach area.

• Differentiated Junior suite and suite rooms with access to swim-up pools. 

• Common areas, rooms, restaurants and bars with Wi-Fi service.  

• Preferential access to the resort’s standard services and areas (Paradisus Los Cayos, The Reserve at Paradisus los Cayos).

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ROYAL SERVICE ADVANTAGES

• Butler service
• Pool & beach concierge
• Personalised and private Check-in / Check-out.
• Welcome cocktail and refreshing towelettes
• Personalised welcome and introduction
• Personalised assistance and arrangements
• Priority when booking any hotel service
• Guaranteed reservations in all the hotel’s à la carte restaurants
• À la carte breakfast, lunch and dinner. Aperitif and snack service
• Guaranteed late checkout until 14.00. Early check-in (subject to availability)
• Wi-Fi connection
• Private transfer from and to Santa Clara Abel Santa María International Airport and Cayo Las Brujas Airport–Hotel (1 per room) / minimum 4 nights stay – any type of Royal Service (exclusive for bookings at www.meliacuba.com)

• Butler service

• Pool & beach concierge

• Personalised and private Check-in / Check-out.

• Welcome cocktail and refreshing towelettes

• Personalised welcome and introduction

• Personalised assistance and arrangements

• Priority when booking any hotel service

• Guaranteed reservations in all the hotel’s à la carte restaurants

• À la carte breakfast, lunch and dinner. Aperitif and snack service

• Guaranteed late checkout until 14.00. Early check-in (subject to availability)

• Wi-Fi connection

• Private transfer from and to Santa Clara Abel Santa María International Airport and Cayo Las Brujas Airport–Hotel (1 per room) / minimum 4 nights stay – any type of Royal Service (exclusive for bookings at www.meliacuba.com)

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ROYAL SERVICE ROOM SERVICE

• 24-hour room service
• Unpacking and packing service (on request)
• First ironing service free of charge for two garments per person on arrival and express laundry service at an extra charge
• Daily evening turndown service
• Beach bag for towels
• VIP amenities with bath salts
• Bath prepared with salts and candles (twice free per stay)
• Pillow menu
• Bathrobe and slippers

• 24-hour room service

• Unpacking and packing service (on request)

• First ironing service free of charge for two garments per person on arrival and express laundry service at an extra charge

• Daily evening turndown service

• Beach bag for towels

• VIP amenities with bath salts

• Bath prepared with salts and candles (twice free per stay)

• Pillow menu

• Bathrobe and slippers

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FREE WI-FI

Guests can use a PC with an Internet connection in our Internet Centre in the central building’s lobby. You can also access free Wi-Fi in your room and in common areas.

Guests can use a PC with an Internet connection in our Internet Centre in the central building’s lobby. You can also access free Wi-Fi in your room and in common areas.

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TOURIST INFORMATION OFFICE

Find out about attractive options for excursions, tours and a variety of services in Cayo Santa María at the tourist information centre.

Find out about attractive options for excursions, tours and a variety of services in Cayo Santa María at the tourist information centre.