SERVICES AND FACILITIES

Health and Beauty ($)

HEALTH AND BEAUTY ($)

Enhance your life, enhance your body and enjoy a range of options in our beauty salon: massages, treatments, hairdressing and hairstyles, manicures and pedicures.

Enhance your life, enhance your body and enjoy a range of options in our beauty salon: massages, treatments, hairdressing and hairstyles, manicures and pedicures.


CASA DE LOS COSMONAUTAS CONCIERGE FLOOR

CASA DE LOS COSMONAUTAS CONCIERGE FLOOR

This is a separate area within the resort, offering discernible services and facilities for guests staying in the 10 superior rooms in this section.  
Two-storey building on the beachfront. Private entrance and access from the hotel. 
•Direct access to the beach and parasol and lounger area. Outdoor Jacuzzi with solarium and loungers.
•Lobby terrace bar with premium drinks. 
•Panoramic restaurant with sea views (international à la carte for breakfast, lunch and dinner).
•Recreation room, gym with water service and massage salon, all with panoramic sea views.
•10 rooms with partial sea views, terrace with sun loungers and Balinese shower in the bathroom.


SERVICES INCLUDED
•Concierge service (07.00–23.00)
•Private check-in until 23.00
•Guaranteed late checkout until 15.00
•Express in/out luggage delivery and collection
•Welcome cocktail and gift with letter from manager
•Amenities on arrival with a bottle of rum for stays longer than seven nights
•Exclusive breakfast service in your room or in the breakfast restaurant (as preferred) 
•Three guaranteed reservations in the hotel’s à la carte restaurants
•Minibar service restocked daily with soft drinks, beer and water
•VIP bathroom amenities on arrival
•Bathrobe and towel service in your room
•Electric coffee maker with tea and coffee service

This is a separate area within the resort, offering discernible services and facilities for guests staying in the 10 superior rooms in this section.  

Two-storey building on the beachfront. Private entrance and access from the hotel. 

•Direct access to the beach and parasol and lounger area. Outdoor Jacuzzi with solarium and loungers.

•Lobby terrace bar with premium drinks. 

•Panoramic restaurant with sea views (international à la carte for breakfast, lunch and dinner).

•Recreation room, gym with water service and massage salon, all with panoramic sea views.

•10 rooms with partial sea views, terrace with sun loungers and Balinese shower in the bathroom.




SERVICES INCLUDED

•Concierge service (07.00–23.00)

•Private check-in until 23.00

•Guaranteed late checkout until 15.00

•Express in/out luggage delivery and collection

•Welcome cocktail and gift with letter from manager

•Amenities on arrival with a bottle of rum for stays longer than seven nights

•Exclusive breakfast service in your room or in the breakfast restaurant (as preferred) 

•Three guaranteed reservations in the hotel’s à la carte restaurants

•Minibar service restocked daily with soft drinks, beer and water

•VIP bathroom amenities on arrival

•Bathrobe and towel service in your room

•Electric coffee maker with tea and coffee service


Concierge Service

CONCIERGE SERVICE

Concierge and reception service available 24 hours a day; telephone service ($) is based on call rate and duration. Check-in at 16.00, checkout at 12.00 and early check-in ($). Luggage service, luggage room and parking.

Concierge and reception service available 24 hours a day; telephone service ($) is based on call rate and duration. Check-in at 16.00, checkout at 12.00 and early check-in ($). Luggage service, luggage room and parking.


Internet Center ($)

INTERNET CENTER ($)

The hotel has an Internet Centre in the main lobby with PCs for surfing national and international websites and a 24-hour Wi-Fi service ($).

The hotel has an Internet Centre in the main lobby with PCs for surfing national and international websites and a 24-hour Wi-Fi service ($).


Customer service

CUSTOMER SERVICE

Customer service, available 24 hours a day, is personalised for regular customers, birthdays and wedding anniversaries. No pets are allowed (except guide or assistance dogs)

Customer service, available 24 hours a day, is personalised for regular customers, birthdays and wedding anniversaries. No pets are allowed (except guide or assistance dogs)


Medical services

MEDICAL SERVICES

The hotel has qualified staff to provide primary medical care from Monday to Saturday. The International Clinic ($) providing a 24-hour service is not far from the establishment.

The hotel has qualified staff to provide primary medical care from Monday to Saturday. The International Clinic ($) providing a 24-hour service is not far from the establishment.


Facilities for physically disabled persons

FACILITIES FOR PHYSICALLY DISABLED PERSONS

The hotel is equipped with facilities for people with limited mobility such as ramps and accesses designed for this purpose.

The hotel is equipped with facilities for people with limited mobility such as ramps and accesses designed for this purpose.


Fitness Center

FITNESS CENTER

We offer a new gym concept, open 24 hours a day with virtual training classes. It has a reception and monitors, indoor whirlpool tub and professional equipment.

We offer a new gym concept, open 24 hours a day with virtual training classes. It has a reception and monitors, indoor whirlpool tub and professional equipment.


Bureau de Change

BUREAU DE CHANGE

Currency exchange (all types) from 10.00 to 17.00

Currency exchange (all types) from 10.00 to 17.00

HOTEL POOLS


Pool Pools

POOLS

The hotel has a pool only for adults that is 1.40 m deep. It provides shaded areas with sun loungers, parasols, showers, towels, lifejackets and various participation games in the Club House.

  • Saltwater: No
  • Outdoor: Yes
  • Kids Area : No
  • Heated : No
  • Indoor: No