Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

Family Concierge By Paradisus - The Reserve at Paradisus Los Cayos


United by the exceptional

Paradisus by Meliá’s Family Concierge is the highest expression of luxury for families to enjoy together. Varied entertainment options, enriching activities for children and adults and highly personalised services set it apart from the rest. Family Concierge ($) is a service designed to ensure the well-being of your youngest family members and it can only be enjoyed in The Reserve rooms.

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Services and Facilities

  • Private check-in in The Reserve lounge area
  • Paradise Kids Beach Kit handed out during check-in
  • In-room amenities especially for children
  • Funny bath service for children (on request)
  • Special turndown service for children
  • Customised minibar for children
  • Babysitting service (book 24 hours in advance - $)