Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. These changes may affect some services.

SERVICES AND FACILITIES

The Reserve areas and amenities

THE RESERVE AREAS AND AMENITIES

•Exclusive accommodation area with direct access
•Separate function room-lounge-reception-concierge
•Private pool and beach area
•Exclusive VIP restaurant and breakfast bar
•Exclusive bars and snack bar with access to separate swimming pool
•Differentiated Junior Suite and Suite rooms with access to swim-up pools
•Common areas, rooms, restaurants and bars with Wi-Fi service
•Family Concierge service for families ($)
•100% smoke-free area
•Preferential access to the resort’s standard services and areas

•Exclusive accommodation area with direct access

•Separate function room-lounge-reception-concierge

•Private pool and beach area

•Exclusive VIP restaurant and breakfast bar

•Exclusive bars and snack bar with access to separate swimming pool

•Differentiated Junior Suite and Suite rooms with access to swim-up pools

•Common areas, rooms, restaurants and bars with Wi-Fi service

•Family Concierge service for families ($)

•100% smoke-free area

•Preferential access to the resort’s standard services and areas

The Reserve advantages

THE RESERVE ADVANTAGES

•Butler service
•Pool & beach concierge
•Personalised and private check-in / check-out
•Welcome cocktail and refreshing wipes
•Personalised welcome and introduction
•Personalised assistance and arrangements
•Reservations, priority when booking any hotel service
•Guaranteed late check-out until 14.00. Early check-in depending on availability
•Free Wi-Fi internet connection
•Private transfer In / Out Varadero International Airport Juan Gualberto Gómez - Hotel (1 per room) / minimum 5 nights stay - Two Bedroom Master Suite The Reserve (exclusive for online reservations)

•Butler service

•Pool & beach concierge

•Personalised and private check-in / check-out

•Welcome cocktail and refreshing wipes

•Personalised welcome and introduction

•Personalised assistance and arrangements

•Reservations, priority when booking any hotel service

•Guaranteed late check-out until 14.00. Early check-in depending on availability

•Free Wi-Fi internet connection

•Private transfer In / Out Varadero International Airport Juan Gualberto Gómez - Hotel (1 per room) / minimum 5 nights stay - Two Bedroom Master Suite The Reserve (exclusive for online reservations)

The Reserve room service

THE RESERVE ROOM SERVICE

• 24-hour room service
• Unpacking and packing service
• First ironing service free of charge for two garments per person on arrival and express laundry service
• Daily evening turndown service
• Amenities with bath salts
• Beach bag for towels
• Premium bar service to suit guest’s tastes
•In-room dining, à la carte dinner service in your room (free of charge)
• Bath prepared with salts and candles
• Pillow menu
• Bathrobe and slippers

• 24-hour room service

• Unpacking and packing service

• First ironing service free of charge for two garments per person on arrival and express laundry service

• Daily evening turndown service

• Amenities with bath salts

• Beach bag for towels

• Premium bar service to suit guest’s tastes

•In-room dining, à la carte dinner service in your room (free of charge)

• Bath prepared with salts and candles

• Pillow menu

• Bathrobe and slippers

Free Wi-Fi

FREE WI-FI

The Reserve guests have access to free Wi-Fi in rooms and common areas.

The Reserve guests have access to free Wi-Fi in rooms and common areas.

family-concierge ($)

FAMILY-CONCIERGE ($)

•Concierge service
•Children receive a Paradise Kids’ Beach Kit at check-in. Activity menu for families
•Personalised assistance and arrangements for families
• Babysitting service (book 24 hours in advance and additional charge applies)
•Reservations, transfers and priority when booking any hotel service
•Evening turndown service for families
•Funny Bath service for children

•Concierge service

•Children receive a Paradise Kids’ Beach Kit at check-in. Activity menu for families

•Personalised assistance and arrangements for families

• Babysitting service (book 24 hours in advance and additional charge applies)

•Reservations, transfers and priority when booking any hotel service

•Evening turndown service for families

•Funny Bath service for children

Yhi Spa ($)

YHI SPA ($)

Our spectacular Yhi Spa invites you to luxuriate in an experience full of light, vitality and harmony. Visit this marvel created for holidaymakers seeking relaxing, revitalising and rejuvenating experiences, a place that radiates the philosophy of Paradisus by Meliá. This luxurious oasis is a true haven of peace where the sublime natural scenery of Varadero, the closeness of the sea and the fresh breeze invite you to relax your body, awaken your mind and feel renewed. Ask about our offers for body treatments, massages, hydrothermal circuits and many other options.

Our spectacular Yhi Spa invites you to luxuriate in an experience full of light, vitality and harmony. Visit this marvel created for holidaymakers seeking relaxing, revitalising and rejuvenating experiences, a place that radiates the philosophy of Paradisus by Meliá. This luxurious oasis is a true haven of peace where the sublime natural scenery of Varadero, the closeness of the sea and the fresh breeze invite you to relax your body, awaken your mind and feel renewed. Ask about our offers for body treatments, massages, hydrothermal circuits and many other options.

Tourist Information Office

TOURIST INFORMATION OFFICE

Find out about attractive options for excursions, tours and a variety of services in Varadero at the tourist information centre.

Find out about attractive options for excursions, tours and a variety of services in Varadero at the tourist information centre.

Medical services ($)

MEDICAL SERVICES ($)

An international clinic ($) open 24 hours a day is 15 minutes from the hotel by car. A doctor and nurse are available for first aid at the hotel from 09.00 to 17.00 Mondays to Fridays and from 09.00 to 12.00 on Saturdays.

An international clinic ($) open 24 hours a day is 15 minutes from the hotel by car. A doctor and nurse are available for first aid at the hotel from 09.00 to 17.00 Mondays to Fridays and from 09.00 to 12.00 on Saturdays.

  • Open: 7 days a week
  • Schedule: 24 hours
Beauty parlor ($)

BEAUTY PARLOR ($)

Breite Palette an Services, die von qualifizierten Mitarbeitern mit liebevoller Beachtung auch der kleinsten Details erbracht werden. Friseur und Haarstyling, Maniküre und Pediküre.

Breite Palette an Services, die von qualifizierten Mitarbeitern mit liebevoller Beachtung auch der kleinsten Details erbracht werden. Friseur und Haarstyling, Maniküre und Pediküre.

Concierge Service

CONCIERGE SERVICE

Reception is open 24 hours a day. Check-in: 16:00. Check-out: 12:00. Early check-in and late check-out ($). 24-hour telephone service ($). Currency exchange. No credit cards issued by US banks are accepted. Outdoor parking. Porter service.

Reception is open 24 hours a day. Check-in: 16:00. Check-out: 12:00. Early check-in and late check-out ($). 24-hour telephone service ($). Currency exchange. No credit cards issued by US banks are accepted. Outdoor parking. Porter service.

  • Open: 7 days a week
  • Schedule: 24 hours
Customer service

CUSTOMER SERVICE

Our customer service line is open 24 hours a day. No pets allowed, except guide or assistance dogs. Special gifts for returning guests, wedding anniversaries and birthdays.

Our customer service line is open 24 hours a day. No pets allowed, except guide or assistance dogs. Special gifts for returning guests, wedding anniversaries and birthdays.

  • Open: 7 days a week
  • Schedule: 24 hours
Fitness Center

FITNESS CENTER

Gym in the Yhi Spa area with weights, aerobics room and cardiovascular equipment, including treadmills, exercise bikes and a stepper. The services of an instructor can be provided.

Gym in the Yhi Spa area with weights, aerobics room and cardiovascular equipment, including treadmills, exercise bikes and a stepper. The services of an instructor can be provided.

HOTEL POOLS

Pool Pools

POOLS

The Reserve area has one pool for adults, two pools for children and seven swim-up pools. Pool areas have been provided with shade, Balinese beds, loungers, toilets, lifejackets, towels and games from the Club House.

  • Brackish: No
  • Exterior: Yes
  • Children's area : Yes
  • Heated : No
  • Indoor: No
Services: - Towel service - Umbrellas service - Whirlpool - Lounge chairs service - Fresh drinking water