SERVICES AND FACILITIES

The Reserve areas and amenities

THE RESERVE AREAS AND AMENITIES

•Exclusive accommodation area with direct access
•Separate function room-lounge-reception-concierge
•Private pool and beach area
•Exclusive VIP restaurant and breakfast bar
•Exclusive bars and snack bar with access to separate swimming pool
•Differentiated Junior Suite and Suite rooms with access to swim-up pools
•Common areas, rooms, restaurants and bars with Wi-Fi service
•Family Concierge service for families
•100% smoke-free area
•Preferential access to the resort’s standard services and areas

•Exclusive accommodation area with direct access

•Separate function room-lounge-reception-concierge

•Private pool and beach area

•Exclusive VIP restaurant and breakfast bar

•Exclusive bars and snack bar with access to separate swimming pool

•Differentiated Junior Suite and Suite rooms with access to swim-up pools

•Common areas, rooms, restaurants and bars with Wi-Fi service

•Family Concierge service for families

•100% smoke-free area

•Preferential access to the resort’s standard services and areas


The Reserve advantages

THE RESERVE ADVANTAGES

•Butler service
•Pool & beach concierge
•Personalised and private check-in / check-out
•Welcome cocktail and refreshing wipes
•Personalised welcome and introduction
•Personalised assistance and arrangements
•Reservations, priority when booking any hotel service
•Guaranteed late check-out until 14.00. Early check-in depending on availability
•Free Wi-Fi internet connection
•Private transfers on request (only superior rooms)

•Butler service

•Pool & beach concierge

•Personalised and private check-in / check-out

•Welcome cocktail and refreshing wipes

•Personalised welcome and introduction

•Personalised assistance and arrangements

•Reservations, priority when booking any hotel service

•Guaranteed late check-out until 14.00. Early check-in depending on availability

•Free Wi-Fi internet connection

•Private transfers on request (only superior rooms)


The Reserve room service

THE RESERVE ROOM SERVICE

• 24-hour room service
• Unpacking and packing service
• First ironing service free of charge for two garments per person on arrival and express laundry service
• Daily evening turndown service
• Amenities with bath salts
• Beach bag for towels
• Premium bar service to suit guest’s tastes
•In-room dining, à la carte dinner service in your room (free of charge)
• Bath prepared with salts and candles
• Pillow menu
• Bathrobe and slippers

• 24-hour room service

• Unpacking and packing service

• First ironing service free of charge for two garments per person on arrival and express laundry service

• Daily evening turndown service

• Amenities with bath salts

• Beach bag for towels

• Premium bar service to suit guest’s tastes

•In-room dining, à la carte dinner service in your room (free of charge)

• Bath prepared with salts and candles

• Pillow menu

• Bathrobe and slippers


family-concierge

FAMILY-CONCIERGE

•Concierge service
•Welcome cocktail for children
•Children receive a Paradise Kids’ Beach Kit at check-in. Activity menu for families
•Personalised assistance and arrangements for families
• Babysitting service (book 24 hours in advance and additional charge applies)
•Reservations, transfers and priority when booking any hotel service
•Evening turndown service for families
•Funny Bath service for children

•Concierge service

•Welcome cocktail for children

•Children receive a Paradise Kids’ Beach Kit at check-in. Activity menu for families

•Personalised assistance and arrangements for families

• Babysitting service (book 24 hours in advance and additional charge applies)

•Reservations, transfers and priority when booking any hotel service

•Evening turndown service for families

•Funny Bath service for children


Free Wi-Fi

FREE WI-FI

The Reserve guests have access to free Wi-Fi in rooms and common areas.

The Reserve guests have access to free Wi-Fi in rooms and common areas.


Yhi Spa ($)

YHI SPA ($)

Our spectacular Yhi Spa invites you to luxuriate in an experience full of light, vitality and harmony. Visit this marvel created for holidaymakers seeking relaxing, revitalising and rejuvenating experiences, a place that radiates the philosophy of Paradisus by Meliá. This luxurious oasis is a true haven of peace where the sublime natural scenery of Varadero, the closeness of the sea and the fresh breeze invite you to relax your body, awaken your mind and feel renewed. Ask about our offers for body treatments, massages, hydrothermal circuits and many other options.

Our spectacular Yhi Spa invites you to luxuriate in an experience full of light, vitality and harmony. Visit this marvel created for holidaymakers seeking relaxing, revitalising and rejuvenating experiences, a place that radiates the philosophy of Paradisus by Meliá. This luxurious oasis is a true haven of peace where the sublime natural scenery of Varadero, the closeness of the sea and the fresh breeze invite you to relax your body, awaken your mind and feel renewed. Ask about our offers for body treatments, massages, hydrothermal circuits and many other options.


Tourist Information Office

TOURIST INFORMATION OFFICE

Find out about attractive options for excursions, tours and a variety of services in Cayo Santa María at the tourist information centre.

Find out about attractive options for excursions, tours and a variety of services in Cayo Santa María at the tourist information centre.


MEDICAL SERVICES ($)

  • Open: 7 days a week
  • Schedule: 24 hours

BEAUTY PARLOR ($)


CONCIERGE SERVICE

  • Open: 7 days a week
  • Schedule: 24 hours

CUSTOMER SERVICE

  • Open: 7 days a week
  • Schedule: 24 hours

HOTEL POOLS


Pool Pools

POOLS

The Reserve area has one pool for adults, two pools for children and seven swim-up pools. Pool areas have been provided with shade, Balinese beds, loungers, toilets, lifejackets, towels and games from the Club House.

  • Saltwater: No
  • Outdoor: Yes
  • Kids Area : Yes
  • Heated : No
  • Indoor: No